Configure key components of services like Entra ID, Endpoint Manager, Exchange, MDM, Mimecast and other security tools
Supporting the Network Manager, and provide cover in their absence, with different traffic management and secure routing capabilities
Assist with the development of Microsoft 365 infrastructure with a focus on security and usability
Specific tasks to support the management of on-premise infrastructure, including VMs, patching, backups, and storage management
Deliver IT changes with a strong focus on usability, security, risk appetite, and governance
Decommission outdated systems in collaboration with the Compliance team
Monitor and optimise the uptime and quality of user experience across all infrastructure services
Support new projects, service renewals, and ongoing infrastructure improvements
Work closely with the wider IT team to support shared goals and cross-functional initiatives
Assist with server racking and patching
Communicate effectively within and outside of IT Operations
Help build team capability, manage relevant business risk, and support the delivery of high performance

Requirements

IT administrator qualification or experience with a focus on simplifying or improving infrastructure
Previous exposure to a variety of IT systems and processes
In depth knowledge of Microsoft Office 365; administration, configuration, policies, automation and security
Competent administrator of Entra ID, Group Policy, Exchange OnPrem/Online, and PowerShell
Familiar with IT networks, the management of firewalls, sftp and network security solutions
Exposure to VOIP telephony / Direct Routing via Teams
A self-starter who wants to get stuck in, understand what already exists and identify improvements
Able to learn from and share your knowledge with the wider team to support the overall IT function
Comfortable working in a hybrid way
Confident engaging on escalations and direct with customers (end-users) in a timely manner to resolve tickets and support the business
Willing to join the out of hours on-call rota

Benefits

£500 work from home allowance
£500 travel allowance
£500 annual development allowance
15% annual bonus
25 days annual leave
Day off for your birthday
Additional days leave for long service
Option to buy additional leave
Ethical Pension with Aviva

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

Microsoft 365Entra IDEndpoint ManagerExchangeMDMPowerShellfirewall managementsftpVOIP telephonynetwork security

Soft skills

communicationteam capability buildingself-starterproblem-solvingcollaborationcustomer engagementadaptabilityknowledge sharingrisk managementfocus on usability

Certifications

IT administrator qualification