Gong

Global Head of Solutions Engineering

Gong

full-time

Posted on:

Location Type: Remote

Location: California • Illinois • United States

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Salary

💰 $252,000 - $265,000 per year

Job Level

Lead

About the role

  • Scale and run a Solutions Engineering organization leveraging your past experiences
  • Global Resource Allocation and Standardize global playbooks while allowing for regional nuance
  • Create processes, reports, and operating rhythm to help your team and stakeholders
  • Build the appropriate organizational structures to balance the need for specialization with revenue coverage
  • Invest in deep, peer-level relationships with Product and Engineering VPs, fostering a culture of mutual respect where SE technical expertise is viewed as a force-multiplier for product success.
  • Improve processes and eliminate bottlenecks by working cross-functionally in order to get deals across the line
  • Build appropriate processes, measurement and infrastructure needed to maximize SE productivity and impact
  • Build strong cross-functional relationships with Sales, Product Marketing, Product Management and Engineering and exercise sound judgement to achieve business objectives
  • Build technical thought leadership on architecture, processes and operationalization

Requirements

  • 10+ years of relevant solutions engineering experience
  • 5+ years of experience building and managing high performing solutions engineering teams
  • 4+ years of experience leading Solutions Engineering Senior Directors/Directors/Managers
  • Experience leading organizations of at least 50–100+ headcount through IPO or significant hyper-growth phases
  • Know how to build trust amongst your team members and cross-functional stakeholders
  • Proven ability to influence cross-functional peers (Product/Eng) without formal authority, specifically in a high-growth SaaS environment.
  • High level of business acumen and understanding of how revenue leaders think.
Benefits
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solutions engineeringprocess improvementorganizational structure designcross-functional collaborationtechnical thought leadershipreport creationresource allocationoperationalizationmeasurement infrastructureSaaS
Soft Skills
relationship buildinginfluence without authoritybusiness acumenteam trustjudgmentcommunicationleadershipcollaborationmutual respectcultural fostering