Gong

Manager

• Architect and drive the Change Management Strategy for complex, multi-stakeholder enterprise implementations, ensuring successful organizational adoption and maximum business value realization.
• Serve as the executive point of contact and trusted advisor to C-level and senior leadership (VP/Director-level) sponsors, expertly managing expectations, providing strategic direction, and communicating engagement risks.
• Lead the entire implementation lifecycle, from discovery and design through testing, rollout, and post-go-live transition, ensuring all engagements meet the highest Enterprise Delivery standards.
• Proactively challenge, recommend, and redirect both internal and client teams on best practices, adoption models, and strategic shifts required for successful program outcomes.
• Conduct sophisticated discovery workshops to translate complex business objectives and use cases into a structured, executable deployment plan for the Gong platform.
• Maintain rigorous oversight of multiple concurrent, custom SOW-based projects, effectively managing competing priorities, resources, and budgets to consistently meet milestones.
• Own and control project scope; proactively identify, mitigate, and clearly communicate engagement risks and dependencies to all key stakeholders.
• Develop and implement governance structures and communication cadences appropriate for large, global enterprise client environments.
• Formalize requirements gathering and execute the change control process, including drafting and negotiating change orders as appropriate.
• Partner seamlessly with Sales and Customer Success to ensure an exceptional, smooth transition from pre-sales solutioning through ongoing support.
• Opportunistically engage with the Sales team to position and structure custom, high-value Professional Services packages for prospective clients.
• Actively contribute to the continuous improvement and scaling of the Gong Professional Services methodology, specifically focusing on refining our Enterprise Delivery playbook.

Senior Engagement Manager

Growth Marketing

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Enterprise Growth Revenue Architect

Architect

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Lead Enterprise Revenue Architect

Account Executive

• Drive new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted, consultative advisor; build deep relationships with customers to understand their business goals and objectives
• Develop tailored account plans for your assigned accounts that align with Gong's overall strategy, identifying key decision-makers, regional nuances, buying processes, current investments, and new revenue opportunities
• Effectively communicate Gong's value proposition to potential customers, generating excitement and enthusiasm about our solutions
• Continuously refine and optimize messaging to scale our outbound prospecting efforts driving the majority of new opportunities through self-sourced activities
• Engage with senior executives to educate them on the evolving Revenue Intelligence industry, establishing Gong as the market leader in this emerging space
• Collaborate with SDR, Sales, and Sales Engineering teams to craft account-based sales strategies that drive value across all go-to-market teams
• This role is fully remote in the US but will require travel to customers (Up to 20%)

Enterprise Account Executive

• Drive new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted, consultative advisor; build deep relationships with customers to understand their business goals and objectives
• Develop tailored account plans for your assigned accounts that align with Gong's overall strategy, identifying key decision-makers, regional nuances, buying processes, current investments, and new revenue opportunities
• Effectively communicate Gong's value proposition to potential customers, generating excitement and enthusiasm about our solutions
• Continuously refine and optimize messaging to scale our outbound prospecting efforts driving the majority of new opportunities through self-sourced activities
• Engage with senior executives to educate them on the evolving Revenue Intelligence industry, establishing Gong as the market leader in this emerging space
• Collaborate with SDR, Sales, and Sales Engineering teams to craft account-based sales strategies that drive value across all go-to-market teams
• This role is fully remote but will require travel to customers (Up to 20%)

Senior Engagement Manager

Enterprise Growth Revenue Architect

Lead Enterprise Revenue Architect

Enterprise Account Executive

Enterprise Account Executive – Healthcare