GoldenWolf

ServiceNow

• Collaborate with the National Oceanic and Atmospheric Administration (NOAA) to develop an application within the ServiceNow platform.
• Enable users to enter facility project requirements and information, prioritize developed projects, and create templates required for various funding avenues within the National Marine Fisheries Service (NMFS).
• Work with NOAA NMFS to develop an application that retrieves work items needed from BUILDER SMS and preventative maintenance requirements from NMFS’ preferred Computerized Maintenance Management System (CMMS).
• Create the associated training manuals and/or presentations to equip the NMFS Facilities’ staff with the knowledge to use the application developed.
• Sole developer of an updated facilities project management application in ServiceNow.
• Serve as the subject matter expert for assisting and providing guidance for all aspects of the application developed in ServiceNow.
• Support continuous CMMS and BUILDER SMS integration as needed per client request.
• Ensure data quality between the CMMS, BUILDER, Real Property, and other databases.
• Create code documentation to ensure future developers can easily make modifications and perform maintenance on the application.
• Regularly communicates with customers/clients to discuss CMMS implementation progress, review CMMS data, and provide recommendations for improving CMMS data.
• Perform other related duties as assigned.
• Manage ServiceNow installations for the cyber and strategic risk teams.
• Create go-to-market proof-of-concept applications on the ServiceNow platform.
• Create rational, competency-based technological designs from functional specifications.
• Create new ServiceNow procedures and workflows.
• Create unique service portal pages and widgets to aid the business organization.
• Review and walk through the code of junior team members.
• Oversee the development of the ServiceNow solution according to industry best practices to ensure system compliance.
• Create thorough and organized test plans and suites.
• Estimate, organize, plan, and prioritize testing-related tasks.
• Determine, record, and track software flaws.
• Conduct rigorous regression testing of corrected flaws.
• Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients.
• Control update sets for the code base’s transfer to test and production environments.
• Oversee ServiceNow administration, planning, and maintenance.

ServiceNow Developer

Software Engineer

• Prepare construction estimates, SOWs, and SoOs
• Assist with drafting and layout preparation
• Conduct field inspections for compliance and quality
• Review technical submittals and RFIs
• Coordinate with project stakeholders
• Support construction documentation and reporting

Engineering Technician – Construction, Infrastructure Support

Civil Engineer

• Perform engineering analysis and design reviews
• Oversee infrastructure projects (water, sewer, roads, facilities)
• Support cost estimating, risk analysis, and quality control
• Prepare SOW/SoO and technical documentation
• Conduct site inspections and compliance reviews
• Coordinate with contractors and government stakeholders

Civil Engineer, PE/EIT – Federal Infrastructure Projects

Architect

• Develop architectural designs, drawings, and specifications
• Perform code analysis (ADA/ABA, building standards, life safety)
• Lead/support design reviews and technical evaluations
• Assist with cost estimating (RSMeans, E4Clicks)
• Prepare Statements of Work (SOW/SoO) and project documentation
• Support construction administration and site inspections
• Collaborate with engineers, contractors, and government stakeholders

Architect – Federal Projects

Analyst

• Execute data sustainment processes to ensure database accuracy and reliability.
• Conduct inventory data integrity reviews, identifying and correcting data quality issues.
• Provide remote data management and manipulation at the request of the client or internal stakeholders.
• Provide technical support and guidance to team members.
• Conduct quality assurance checks to ensure compliance with stakeholder business rules.
• Analyze and modify data tables to enhance database accuracy.
• Research and implement process improvement opportunities.
• Filter and clean data across multiple systems while maintaining data integrity.
• Coordinate with program leadership to prioritize business and information needs.

Data Quality Analyst – Federal Projects

Electrical Engineer

• Design and document electrical systems for small to mid‑size building projects
• Perform site visits across CONUS to assess existing conditions, troubleshoot system issues, and recommend upgrades
• Develop technical deliverables such as load calculations, single‑line diagrams, panel schedules, design narratives, and scopes of work
• Coordinate with architects, mechanical engineers, owners, and contractors as part of integrated A/E teams
• Perform owner‑representative / third‑party QA/QC electrical reviews (AE3‑style reviews) for government and institutional clients
• Support infrastructure planning and electrical upgrades for federal and commercial facilities
• Ensure all work complies with NEC, NFPA, IBC, IECC, and applicable local codes

ServiceNow Developer

Engineering Technician – Construction, Infrastructure Support

Civil Engineer, PE/EIT – Federal Infrastructure Projects

Architect – Federal Projects

Data Quality Analyst – Federal Projects

Electrical Engineer – Building Systems, Revit, AEC Design