Golden State Foods

Inside Sales Representative

Golden State Foods

full-time

Posted on:

Location Type: Office

Location: Ontario • California • United States

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Salary

💰 $70,000 - $75,000 per year

About the role

  • The Inside Sales Representative (ISR) plays a critical role in expanding Gold Star Foods’ presence in the K–12 nutrition marketplace by providing proactive commercial support to our smaller and mid ‑ size district partners and generating new growth opportunities.
  • This role reports to the Vice President of Sales and serves as a central point of contact for B and C customers, ensuring they receive consistent communication, high-quality service coordination, and access to our full portfolio of services and programs.
  • The ISR is responsible for driving customer engagement, executing targeted promotional campaigns, identifying opportunities for category expansion, and developing qualified leads for the School Nutrition Manager (SNM) team.
  • In partnership with Customer Experience (CX) and Customer Satisfaction, the ISR helps strengthen account retention, streamline communication, and contribute directly to the growth goals of the Sales organization.
  • Key objectives for this role include: Increase commercial coverage and structured communication for small and mid ‑ size districts, generate qualified sales leads and strengthen the new ‑ business pipeline, improve category penetration and share-of-wallet within ISR-owned accounts, enhance retention through proactive outreach and relationship management, and reduce operational noise by coordinating clear, timely communication in partnership with CX.

Requirements

  • 2–4 years of inside sales, account management, customer success, or commercial support experience
  • Strong written and verbal communication with the ability to tailor messaging to diverse stakeholders
  • High attention to detail and strong organizational skills
  • Comfortable leading outbound call/email cadences and managing multiple customer conversations simultaneously
  • Ability to work cross-functionally with Sales, CX, Customer Satisfaction, and Operations teams
  • Strong analytical skills with the ability to interpret data trends and identify opportunities
  • Customer-first mindset with a proactive, problem-solving approach
  • Ability to manage deadlines and maintain consistent follow-through
  • CRM Management: Strong understanding of CRM architecture, data hygiene, workflow automation, and reporting.
  • Proficiency in Microsoft Office Suite: Advanced skills in Excel (for data manipulation and analysis), PowerPoint (for presentation creation), and Word.
  • Organizational and Time Management Skills: Ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Problem-Solving Abilities: Proactive approach to identifying potential issues and developing solutions to improve customer satisfaction, foster retention, and optimize operational efficiency.
  • Customer-Centric Mindset: A genuine desire to understand and meet customer needs, with a focus on delivering excellent service and building long-term relationships.
  • Team Player: Ability to work collaboratively within a team environment and across departments.
  • Adaptability: Comfortable adapting to changing priorities and new challenges.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inside salesaccount managementcustomer successcommercial supportCRM managementdata analysisworkflow automationreportingpromotional campaignslead generation
Soft Skills
written communicationverbal communicationorganizational skillsproblem-solvingcustomer-centric mindsetteam collaborationadaptabilityattention to detailtime managementanalytical skills