Golden State Foods

Manager

• The School Nutrition Manager (SNM) is a business development position managing a current customer base while simultaneously developing and expanding the customer base in the assigned territory.
• Marketing the Gold Star Foods mission of exceptional service and innovation is the primary responsibility of each SNM.
• Daily activities include direct customer communication (in-person, virtual meeting environment, email, and phone interactions), collaboration with K-12 customer service, logistics, procurement, and vendors to ensure customer service expectations are met.
• Daily, weekly, and monthly activities will also include bid management in collaboration with the Gold Star Foods Revenue Management team.
• The SNM will plan and execute goals and objectives to promote profitably, while strengthening relationships throughout the distribution channel, as well as manage all aspects of the selling process while utilizing approved Gold Star Foods policies and procedures.

School Nutrition Manager

Accounts Receivable

• Accurately apply daily cash receipts, including ACH, checks, credit cards, and wire transfers, to customer accounts in the ERP system.
• Remote deposit, scan and distribute non-AR payments.
• Sort and distribute incoming mail.
• Reconcile customer accounts to ensure all payments are correctly applied and balances accurately reflect outstanding amounts.
• Investigate and resolve any discrepancies in payments, such as overpayments, underpayments, deductions, or misapplied cash. Coordinate with Accounts Receivable and CX teams to address and rectify issues.
• Interact professionally with customers to clarify remittance details, answer inquiries, and resolve issues related to cash applications.
• Prepare daily, weekly, and monthly cash reports and assist in month-end closing activities related to cash applications.
• Identify opportunities for process improvements in cash application workflows and actively participate in the implementation of enhancements.
• Maintain accurate and organized records of transactions, adjustments, and reconciliations.
• Ensure that all cash applications are performed in accordance with company policies.
• Perform other duties as assigned.

School Nutrition Manager

AR Specialist