Golden State Foods

Account Executive

• The Inside Sales Representative (ISR) plays a critical role in expanding Gold Star Foods’ presence in the K–12 nutrition marketplace
• Providing proactive commercial support to our smaller and mid ‑ size district partners
• Generating new growth opportunities
• Driving customer engagement, executing targeted promotional campaigns
• Identifying opportunities for category expansion
• Developing qualified leads for the School Nutrition Manager (SNM) team
• Help strengthen account retention, streamline communication
• Analyze retention metrics, manage renewal contract processes
• Collaborate with Customer Experience (CX) to communicate proactive service updates
• Participate in the value-selling process while utilizing GSF’s policies and procedures

Inside Sales Representative

• The Inside Sales Representative (ISR) plays a critical role in expanding Gold Star Foods’ presence in the K–12 nutrition marketplace by providing proactive commercial support to our smaller and mid ‑ size district partners and generating new growth opportunities.
• This role reports to the Vice President of Sales and serves as a central point of contact for B and C customers, ensuring they receive consistent communication, high-quality service coordination, and access to our full portfolio of services and programs.
• The ISR is responsible for driving customer engagement, executing targeted promotional campaigns, identifying opportunities for category expansion, and developing qualified leads for the School Nutrition Manager (SNM) team.
• In partnership with Customer Experience (CX) and Customer Satisfaction, the ISR helps strengthen account retention, streamline communication, and contribute directly to the growth goals of the Sales organization.
• Key objectives for this role include: Increase commercial coverage and structured communication for small and mid ‑ size districts, generate qualified sales leads and strengthen the new ‑ business pipeline, improve category penetration and share-of-wallet within ISR-owned accounts, enhance retention through proactive outreach and relationship management, and reduce operational noise by coordinating clear, timely communication in partnership with CX.