Golden Hippo

eCommerce Optimization Specialist

Golden Hippo

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $89,400 - $111,800 per year

About the role

  • Support the strategy and execution of brand site testing and optimization initiatives to improve engagement, reduce friction, and increase conversion.
  • Own the experimentation roadmap, identify opportunities, develop test briefs, analyze performance, and translate results into actionable site improvements.
  • Own the full A/B testing roadmap, including hypothesis development, test briefs, prioritization, and rollout recommendations.
  • Analyze site performance across key KPIs (CVR, AOV, engagement, subscription opt-in, bounce rate), translating insights into actionable optimization plans.
  • Become a subject matter expert on brand site behavior, customer journeys, subscription management flows, and friction points.
  • Monitor test performance, analyze key KPIs, and translate results into clear insights.
  • Partner with CX, tech, creative, and leadership to identify site improvement opportunities across homepage, PDPs, navigation, subscription management, and checkout.
  • Partner with and support relationships with third-party testing and digital optimization vendors.
  • Contribute to ongoing improvements in usability, site speed, mobile responsiveness, and overall CX experience.
  • Document learnings, build testing best practices, and develop evergreen winners for site-wide implementation across the pet org.
  • Maintain an organized testing backlog, prioritization framework, and archive of past experiments.

Requirements

  • Conversion rate optimization and ecommerce UX strategy
  • Strong understanding of A/B and multivariate testing methodology and statistical significance
  • Cross-functional collaboration
  • Data-driven mindset with ability to translate insights into optimization strategies
  • Strong organizational skills, documentation discipline, and ability to manage multiple projects
  • Creative thinking and willingness to advocate for continuous site improvements.
Benefits
  • Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
  • Annual bonus.
  • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
  • 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
  • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock.
  • Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
  • Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
  • Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
A/B testingmultivariate testingconversion rate optimizationecommerce UX strategydata analysisKPI analysissite performance optimizationtest brief developmenthypothesis developmentsubscription management
Soft Skills
cross-functional collaborationdata-driven mindsetorganizational skillsdocumentation disciplineproject managementcreative thinkingadvocacy for improvementsanalytical skillscommunication skillsproblem-solving