Golden Gate Regional Center (GGRC)

Director – Regional Center Services

Golden Gate Regional Center (GGRC)

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $128,167 - $153,800 per year

Job Level

Lead

About the role

  • Oversees all Social Work activities including Lanterman Services (for ages 3 and older) and the Self-determination Program.
  • Serves as a member of the Management Advisory Committee, contributing to agency-wide strategic and operations decision making.
  • Coordinates with Executive Director, Department Directors, and other key staff on all aspects of case management for individuals served by the regional center who are 3 years old and older.
  • Informs organizational restructuring decisions based on growth in those served, their evolving needs and developments in service options.
  • Assesses, reviews, and approves funding requests, ensuring alignment with GGRC policies and Purchase of Service Guidelines.
  • Models, practices and teaches Person Centered Thinking, Planning and Action.
  • Reviews changes in statutes, regulations, Department of Developmental Services (DDS) Directives and best and promising practices and leads efforts to implement and streamline responses to these changes.
  • Coordinates and oversees the on-call coverage for the Regional Center Services.
  • Interview, Hire, Train, and Supervise staff
  • Provide staff with guidance and feedback on performance
  • Hold regular group, department, and individual staff meetings to disseminate information and provide opportunities for feedback on operations
  • Manage workflow ensuring individual and Department goals are being met
  • Assure the development and implementation of in-service and leadership training for case management staff
  • Develops and maintains metrics for development, documentation and evaluation of the effectiveness of all case management services.
  • Provide Leadership in the development and delivery of social work and case management service provided
  • Represent the agency in community committees, efforts and planning groups, as appropriate
  • Facilitate Community trainings and presentations
  • Attend and participate in GGRC Public Meetings as requested and as appropriate.
  • Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act

Requirements

  • Master’s degree in social work or related human services field
  • 10+ years post-graduate work with the developmentally disabled
  • 5+ years in supervision at a social service or similar agency providing case management services
  • 3+ years’ experience working in a Regional Center
  • Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
  • Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
  • Ability to operate basic office equipment, including scanners, copiers, faxes, phones
  • Ability to lead large, multidisciplinary teams through complex organizational and regulatory changes.
  • Ability to interpret and operationalize complex statutes, regulations, and DDS directives.
  • Strong analytical and systems-thinking skills to assess trends and program effectiveness.
  • Demonstrated proficiency with the office technology and productivity tools and data systems.
  • Ability to interpret and apply a variety of legal requirements and policy standards
  • Ability to prepare statistical and narrative reports
  • Strong negotiation skills to balance organizational priorities while achieving effective outcomes.
  • Knowledge of budgeting processes
  • Knowledge of the social and developmental needs of the population served and community resources
  • Knowledge of the principles of advocacy and community organization
  • Knowledge of case management philosophies, techniques and procedures
Benefits
  • Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage
  • 10% employer contribution to a 403(b) retirement account to help you save for the future!
  • 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
case managementsocial workbudgeting processesstatistical reportingnarrative reportingPerson Centered ThinkingPerson Centered Planningregulatory complianceanalytical skillssystems-thinking
Soft skills
leadershipcommunicationnegotiationteam managementorganizational skillstraining and developmentfeedback provisioncommunity engagementperformance assessmentstrategic decision making
Certifications
Master’s degree in social workCalifornia Lanterman Act complianceHIPAA compliance