Go Echoes

Video Editor

• Create engaging short-form video content for TikTok, Instagram Reels, Stories, and paid social campaigns
• Design static and motion creatives optimized for conversion and user engagement
• Collaborate with the marketing team to develop creative concepts and campaign ideas
• Produce multiple creative variations for A/B testing purposes
• Analyze creative performance using key metrics such as CTR, CPA, ROAS, and conversion rate
• Identify emerging social media trends and adapt content accordingly
• Optimize existing creatives based on campaign results and audience insights
• Ensure all content aligns with brand guidelines while maintaining a performance-focused approach

Video Editor, Creative Designer – TikTok, Instagram

Customer Success Manager

• Act as the primary point of contact for French clients
• Ensure product adoption, retention and expansion
• Advise on WhatsApp marketing campaigns
• Lead onboarding sessions and product training
• Track KPIs related to adoption and performance
• Manage escalations and ensure customer satisfaction

Bilingual Customer Success Manager – FR, ENG

• Portfolio Management (60 French SaaS Accounts)
• SaaS Product Adoption & Customer Lifecycle Management
• WhatsApp Campaign Strategy & Optimization
• Onboarding & Training
• Performance Monitoring & Reporting
• Customer Support & Issue Resolution
• AI & Content Optimization
• Process & Documentation