GM Financial

VP IT Delivery and Deployment – Servicing Platform

GM Financial

full-time

Posted on:

Location Type: Hybrid

Location: Detroit • Missouri • United States

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Job Level

Lead

Tech Stack

Cyber Security

About the role

  • Provide direct leadership to systems & sustain manager, solution architects.
  • Own the end-to-end delivery, life cycle, performance, and continuous improvement of the platform.
  • Partner with IT Shared Services Leadership (Architecture, Infrastructure, Data Management and Cybersecurity) to ensure that platform, project goals, and priorities are established and understood.
  • Ensure project-resourcing needs from ‘Discovery to Sustain’ are clearly defined, addressed and understood by all participating parties.
  • Successfully deliver complex, multi-project programs through effective management and governance techniques
  • Participate in and influence the development and maintenance of architectural standards and IT policies companywide.
  • Serve as mentor to Platform Engineers and other team members, where needed.
  • Provide effective communications with all key program and project stakeholders throughout the company, regardless of roles.
  • Build and sustain a ‘customer-centric’ team that supports business leader’s vision for new business capabilities.
  • Ensure overall line management responsibilities are understood and being properly executed by system managers.
  • Actively participates in the PMO governance and business-lead steering commitment routines.
  • Frequently interact with application business sponsors, product managers/business project owners to ensure that major risks and issues are well understood and managed appropriately; this includes, but is not limited to, maintaining responsibility for hosting and/or participating in all relevant project governance forums.
  • Ensure coaching, motivation and development practices for all team members is in place.
  • Maintain overall responsibility and accountability for the deliveries, cost, schedule, and quality of all projects in their respective department.
  • Ensure accurate reports to executive management regarding progress, issues, risks, and conflict are produced and distributed in a timely manner.
  • Ensure team maintains up-to-date knowledge of existing Platform.
  • Responsible for supplier management functions; inclusive of contracting and supervising, where applicable, vendor resources.
  • Develop and maintain positive relationships with functional business partners and Business Application / Product Owners.
  • Possess a thorough understanding of technical concepts required for specialized fields.
  • Use appropriate knowledge, creativity and company practices and priorities to obtain solutions to complex problems.
  • Ensure that preventative and scheduled maintenance activities are conducted in a timely and efficient manner.
  • Ensure that system uptime is in accordance with service level objectives.
  • Ensure systems remain compliant with all policies and procedures.
  • Participate and support all relevant audit activities; ensure timely development and implementation of action plans to remediate SOX and Non-SOX-related deficiencies.

Requirements

  • 7+ years implementing and supporting technology solutions in a leadership role required.
  • 15+ years IT delivery experience; serving in roles such as administrator, developer, analyst, project manager, program manager Req, Platform Owner
  • Bachelor’s Degree in relevant area of study or equivalent work experience required.
  • Master’s Degree preferred.
Benefits
  • 401K matching
  • bonding leave for new parents (12 weeks, 100% paid)
  • tuition assistance
  • training
  • GM employee auto discount
  • community service pay
  • nine company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT deliveryproject managementprogram managementvendor managementarchitecture standardscybersecuritydata managementperformance improvementrisk managementaudit compliance
Soft Skills
leadershipcommunicationmentoringcustomer-centric approachteam buildingcoachingproblem-solvingstakeholder managementgovernance techniquesrelationship management