Gloucestershire County Council

Customer Support

• Responsible for the day-to-day operations of the customer service department
• Ensure customer teams (including Contact Center, Shire Hall Reception areas, and Blue Badge) are providing excellent service
• Engage all key stakeholders to develop and implement policies and procedures
• Ensure budgets and resources are managed effectively.

Customer Services Operations Manager

Administration

• Join an experienced, friendly and supportive team
• Support the administration team providing a comprehensive administrative service
• Produce documents including letters and reports
• Accurately input and monitor records and data onto relevant systems
• Deal with queries from members of the public and internal colleagues
• Facilitate meetings such as room bookings, sending invites and producing agendas

Business Administration Apprentice

Engineer

• Undertaking technical audits for section 278 and section 38 agreements
• Ensuring developer-led infrastructure and new highways are designed and constructed to the highest standards
• Collaborating with the enthusiastic and supportive Highways Development Management Team
• Making a genuinely positive contribution to both the team and the local area as well as gaining opportunities to grow both personally and professionally

Principal Development Engineer

• Support administration team providing comprehensive administrative service in Cotswolds Adult Social Care Team
• Produce documents including letters and reports using IT and Microsoft packages
• Accurately input and monitor records and data onto relevant systems
• Deal with queries from members of the public and internal colleagues by telephone, email, and in person, providing high level of customer service
• Facilitate meetings such as room bookings, sending invites and producing agendas
• Work towards obtaining Level 3 Diploma in Business Administration