Globalstar

Business Development Rep

• Define and execute the global channel strategy for system integrators, VARs, and NaaS providers
• Recruit, onboard, and enable key channel partners—with an early focus on North America—expanding into Europe and the Gulf region as commercial demand grows
• Develop and implement partner programs, compensation structures, training frameworks, co-selling motions, and joint pipeline governance
• Work with Product, Innovation & Strategy, Sales Engineering, and Marketing to develop channel-specific positioning, collateral, and repeatable deal playbooks
• Lead executive relationships with partner leadership, ensuring alignment on target verticals, solution packaging, and revenue commitments
• Manage forecasting accuracy and pipeline coverage from all channel sellers; hold partners accountable to business plans and sales KPIs
• Support live customer engagements alongside partners, helping qualify, shape, and close opportunities where industrial performance and differentiated RAN capabilities matter
• Establish scalable operational processes including deal registration, channel KPIs, and lifecycle partner support
• Represent XCOM RAN at industry conferences, workshops, and partner events to strengthen presence and advocate for our technology
• Bring continuous feedback to Product Management on partner-identified requirements and solution enhancements
• Adapt to evolving business priorities and engage directly with end customers when needed to advance strategic objectives.

Senior Director, Channel Sales – Business Development

General

• Perform hands-on technical work of instrumenting Gateway facility infrastructure for monitoring
• Configure equipment for monitoring at the device and protocol level
• Implement and maintain coverage in the monitoring platforms (Virtana and Grafana)
• Build and maintain device monitoring in Virtana and Zenoss
• Develop and maintain Grafana dashboards across the monitoring hierarchy
• Translate commissioning and client datapoint/alarm requirements into implemented monitoring coverage
• Validate polled values against equipment displays and commissioning records, and document the resulting point and register mappings
• Maintain monitoring documentation per site
• Support commissioning and site-readiness validation by configuring and verifying monitoring for new and upgraded equipment
• Triage and resolve monitoring gaps, false or nuisance alarms, and stale or missing points

GW Monitoring Technician

Administration

• Administer and support the NetSuite ERP system, focusing on Financial, Inventory Management, Asset Management (RF-Smart), Advanced Revenue Management (ARM) and customization features.
• Collaborate with stakeholders to gather requirements and implement solutions that enhance business processes.
• Develop, test, and deploy customizations, scripts, workflows, and reports within NetSuite; SuiteScript development experience is a plus but not required.
• Ensure data integrity, compliance and audit support for SOX regulations.
• Coordinate with IT in managing NetSuite integrations with other business systems.
• Provide ongoing support and training for NetSuite users, addressing issues and implementing best practices.
• Develop and maintain documentation related to NetSuite configurations, processes, and procedures.
• Monitor system performance, conduct regular audits, and implement necessary updates and enhancements.
• Verify through various testing practices (e.g., UAT) that NetSuite solutions meet functional specifications and resolve specified business problems.
• Work with external vendors and consultants as needed to support NetSuite-related projects and initiatives.
• Administer and maintain all NetSuite environments (Production, Sandbox, and Development), including configuration, ongoing tuning, and environment-specific testing prior to deployment.
• Monitor and assess the impact of semi-annual NetSuite release updates; communicate breaking changes and coordinate testing and remediation efforts across affected teams.
• Build and maintain saved searches, SuiteAnalytics reports, KPIs, and dashboards to support operational and financial reporting needs across the organization.
• Design, maintain, and periodically audit user roles and permissions to ensure access aligns with job function and supports segregation of duties and SOX compliance requirements.
• Manage data integrity through CSV imports, mass updates, data cleanup, and deduplication; ensure accurate migration of data from external systems into NetSuite.
• Manage system changes through a formal change management process, including documentation, ticketing, and maintaining an audit trail that supports internal controls and external audit review.

Netsuite Administrator

Engineer

• Safeguard the health and safety of personnel and protect the environment across critical Gateway facility operations.
• Own the WSHE management system and support the global facilities team in implementing safety standards.
• Conduct hazard and risk assessments, investigate incidents, and drive a culture of continuous safety improvement.
• Manage the incident, near-miss, and hazard reporting system.
• Develop, schedule, and deliver safety training.
• Lead incident and near-miss investigations, conduct Root Cause Analysis (RCA), and produce Corrective Action (CA) documentation.
• Drive continuous improvement initiatives for safety and environmental performance across Gateways.

Senior Director, Channel Sales – Business Development

GW Monitoring Technician

Netsuite Administrator

Gateway Safety Engineer