GW Monitoring Technician

Globalstar

Facilities BMS Technician configuring monitoring systems for Globalstar's infrastructure. Ensuring operational effectiveness through monitoring solutions across critical sites.

Posted 6/25/2026full-timeRemote • Louisiana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

FluxGrafanaPythonSQL

About the role

Key responsibilities & impact

Perform hands-on technical work of instrumenting Gateway facility infrastructure for monitoring
Configure equipment for monitoring at the device and protocol level
Implement and maintain coverage in the monitoring platforms (Virtana and Grafana)
Build and maintain device monitoring in Virtana and Zenoss
Develop and maintain Grafana dashboards across the monitoring hierarchy
Translate commissioning and client datapoint/alarm requirements into implemented monitoring coverage
Validate polled values against equipment displays and commissioning records, and document the resulting point and register mappings
Maintain monitoring documentation per site
Support commissioning and site-readiness validation by configuring and verifying monitoring for new and upgraded equipment
Triage and resolve monitoring gaps, false or nuisance alarms, and stale or missing points

Requirements

What you’ll need

Associate or Bachelor's degree in electronics, electrical, instrumentation and controls, network/IT, or a related technical discipline
3+ years in monitoring, NOC, BMS/controls, instrumentation, or comparable roles within critical facilities, data centers, telecom/teleport, utilities, or industrial 24/7 operations
Hands-on experience with network/infrastructure monitoring platforms (Virtana, Zenoss, or comparable such as SolarWinds, PRTG, or LibreNMS)
Proficiency building and maintaining Grafana dashboards
Working knowledge of SNMP and MIB/OID structures, Modbus (TCP/RTU), and BACnet/IP
Familiarity with BMS/DDC platforms (Niagara/JACE)
Understanding of critical facility equipment — UPS, ATS/STS, generators, CRAC/CRAH, PDUs, power metering, and environmental sensors
Basic scripting and query skills (e.g., PromQL/Flux, SQL, Python, or shell) are an advantage

Benefits

Comp & perks

Paid Time Off
Paid Holidays
401(k) Plan with Company Match
Employee Stock Purchase Program
Voluntary and Company Paid Group Life Insurance
Short- and Long-Term Disability Insurance
Medical FSA
Dependent Care
Competitive Salaries

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network monitoringinfrastructure monitoringGrafanaVirtanaZenossSNMPModbusBACnetscriptingSQL

Certifications

Associate degreeBachelor's degree