Global Rabbits

Systems Engineer

• Manage and optimize AWS infrastructure (EC2, RDS, S3, IAM, CloudWatch, CloudTrail, GuardDuty, Security Hub, etc.) with focus on security best practices
• Implement and maintain security monitoring, logging, and alerting per AWS Data Lake Security Monitoring Recommendations
• Automate infrastructure tasks using PowerShell, Terraform, or equivalent tooling
• Maintain and improve system hardening, patching, and configuration standards
• Troubleshoot escalated infrastructure issues and provide root cause analysis
• Support backup, disaster recovery, and high availability configurations for critical workloads
• Collaborate with internal teams to ensure infrastructure security requirements are met for all projects
• Maintain clear and up-to-date documentation for systems, processes, and configurations

Senior Systems Engineer, AWS, Security

Engineer

• Remote position supporting Amazon Connect and AWS monitoring initiatives.
• Design, build, and optimize contact flows (IVR, call routing, queue management) using Amazon Connect Flow Designer.
• Configure telephony/VoIP integrations, including SIP, routing, and call handling.
• Integrate Amazon Connect with CRMs, ticketing systems, or custom applications via APIs/SDKs.
• Customize agent dashboards/CCP using JavaScript/React.
• Develop and maintain CloudWatch dashboards, metrics, alarms, and X-Ray traces.
• Write and optimize CloudWatch Logs Insights queries to analyze and troubleshoot logs.
• Automate log ingestion, analysis, and reporting using Python, Bash, or PowerShell.
• Implement monitoring infrastructure as code using Terraform or CloudFormation.
• Troubleshoot and resolve incidents by correlating logs, alarms, and metrics.
• Build real-time dashboards using Amazon Connect metrics and export data for BI tools.

Technical Engineer, Amazon Connect and CloudWatch

Backend Engineer

• Remote position at Global Rabbits, a nearshore provider attracting LATAM talent
• Enhance full-stack application for gift campaign management, recipient tracking, and donation processing
• Work with complex database relationships (campaigns, contacts, products, credit transactions)
• Maintain Shopify integration for product catalog management
• Develop and enhance SendGrid email templating and delivery tracking; debug email delivery pipeline
• Utilize AI coding assistants to accelerate development cycles and review generated code
• Implement monitoring for campaign performance tracking and manage database migrations

Senior Full Stack Developer, React and Node.js

Frontend Engineer

• Remote position; LATAM-based position aligned with Eastern Standard Time (EST).
• Build, maintain, and optimize scalable front-end applications delivering seamless user experiences.
• Design, develop, and maintain scalable web applications using Angular (v10+).
• Collaborate closely with backend developers, UX/UI designers, and product owners.
• Write clean, reusable, and testable code following best practices and participate in code reviews.
• Optimize applications for performance, scalability, and security; troubleshoot and resolve technical issues in production and development.
• Work on e-commerce platforms or online shopping features (catalogs, carts, checkout flows, payment integrations, promotions, etc.).
• Stay updated with the latest Angular and frontend technologies.

Senior Angular Developer

Ecommerce

• This is a remote position: highly skilled Web Developer to bring client websites to life.
• Solve complex client website issues with advanced problem-solving skills.
• Work collaboratively with the team to understand client goals and translate them into digital solutions.
• Create functional, creative, and user-friendly webpages using front- and back-end technologies.
• Convey client messaging clearly to end users through effective design and development.
• Review code for accuracy, performance, and functionality.
• Develop and maintain websites across multiple platforms (Drupal, Umbraco, Shopify, WordPress, WooCommerce, HubSpot, Kentico).
• Debug and integrate back-end data and custom solutions.
• Collaborate with Design and UX/UI teams to ensure a seamless user experience.
• Implement responsive and interactive user interfaces using HTML, CSS, and JavaScript.
• Build server-side logic and databases for functionality and performance.
• Provide thought leadership and contribute to development best practices.
• Self-manage workload and thrive in an agile workflow.
• Assist with project scoping when required.

Senior Systems Engineer, AWS, Security

Technical Engineer, Amazon Connect and CloudWatch

Senior Full Stack Developer, React and Node.js

Senior Angular Developer

CMS Developer, WordPress, Drupal, Shopify