Director, Sales Program Operations
Global Payments Inc.
full-time
Posted on:
Location Type: Office
Location: Oklahoma City • Oklahoma • United States
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Job Level
About the role
- Own the design, governance, and execution of the core programs and operational infrastructure for sales teams.
- Oversee Sales Incentives, Sales Policy, Sales Expense Management, Sales Communications, and the Sales Administrative function.
- Bring together existing team members into a unified Sales Program Operations function with clear roles, accountability, and service standards.
- Assess current capabilities, identify organizational gaps, and evolve the team structure as needed.
- Partner with Sales Leadership to ensure incentive plans drive the right behaviors and align to revenue targets.
- Regularly assess policies for relevance, efficiency, and business impact.
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, or related business operations roles
- 3+ years of experience leading and scaling teams
- Demonstrated experience building or transforming an operational function
- Proven ability to identify business gaps and independently drive solutions
- Exceptional communication skills with the ability to translate complexity into clarity
- Strong track record of challenging and improving legacy processes
- Excellent cross-functional collaboration skills across Sales, Finance, HR, and Legal
- Highly analytical with strong financial acumen
- Experience operating in high-growth or evolving sales organizations preferred
Benefits
- Equal employment opportunities to all employees and applicants
- Reasonable accommodations related to applying for employment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales OperationsRevenue OperationsOperational Function TransformationSales Incentives ManagementSales Policy ManagementSales Expense ManagementSales CommunicationsFinancial AcumenAnalytical Skills
Soft Skills
LeadershipCommunicationCross-functional CollaborationProblem SolvingAccountabilityOrganizational Skills