Global Payments Inc.

Senior Director, International Product and Hardware

Global Payments Inc.

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Own the international product strategy for Genius retail and small business.
  • Manage the world-wide payment hardware strategy and roadmap.
  • Evaluate regional needs and determine appropriate placements in core, configuration, or localized extensions.
  • Maintain clarity on global core vs. regional responsibility boundaries.
  • Partner with regional teams to understand market-specific requirements.
  • Translate regional insights into clear product requirements and roadmap inputs.
  • Support international launches with product readiness and enablement.
  • Work with engineering to support scalable multi-market capabilities.
  • Collaborate with design to ensure localized experiences align with Genius standards.
  • Partner with compliance and legal teams on regional regulations.
  • Coordinate with delivery, QA, and support teams for rollout readiness.
  • Lead backlog prioritization for international initiatives.
  • Manage cross-market dependencies, risks, and technical debt.
  • Serve as an escalation point during international rollouts.
  • Ensure strong documentation of platform and regional configurations.

Requirements

  • 10+ years product management experience in SaaS, payments, POS, or commerce.
  • Experience supporting international or multi-market products.
  • Strong systems thinking and platform mindset.
  • Excellent cross-functional communication skills.
  • Experience with agile development methodologies.
  • Proficiency with Jira, Confluence, and documentation tools.
  • Experience with small business POS or payments ecosystems (preferred).
  • Familiarity with international payments, hardware, and compliance (preferred).
  • Experience balancing global consistency with local needs (preferred).
  • Comfort working across time zones and cultures (preferred).
Benefits
  • Equal employment opportunities for all employees and applicants

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementSaaSpaymentsPOScommerceagile development methodologiessystems thinkingplatform mindsetdocumentation
Soft skills
cross-functional communicationcollaborationleadershipproblem-solvingstrategic thinking