Global Furniture Group

Assistant General Manager

Global Furniture Group

full-time

Posted on:

Location Type: Office

Location: Whittier • California • United States

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Salary

💰 $75,837 - $90,000 per year

About the role

  • Support the supervision and development of Customer Care and Order Entry Representatives to ensure a positive customer experience.
  • Assist in maintaining productive relationships with customers and logistics vendors.
  • Support overall client and operational performance of the DC.
  • Assist the General Manager with financial and operational oversight.
  • Support accounts payable and accounts receivable processes.
  • Monitor inventory levels in alignment with sales demand and operational needs.
  • Oversee daily warehouse activities to ensure accurate inventory movement in and out of the facility.
  • Ensure completion and accuracy of weekly product cycle counts.
  • Assist with training, coaching, and day-to-day guidance of the customer care, order entry, and warehouse teams.
  • Delegate tasks appropriately to balance team member workloads while supporting business goals.
  • Support evaluation and coordination of local vendor relationships to ensure service quality and cost effectiveness.
  • Partner with the local sales team to support a consistent and positive customer experience.
  • Assist with select HR responsibilities, including onboarding support, scheduling and employee issue escalation.
  • Assist General Manager to oversee policy improvement and implementation initiatives.
  • Act as a point of leadership coverage in the absence of the General Manager.
  • Additional Duties as assigned.

Requirements

  • High School Diploma or Equivalency required
  • Bachelor's degree preferred from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience or military experience.
  • Minimum of 3-6 years of related experience.
  • Customer-focused mindset with an understanding of sales and service operations.
  • Self-motivated and goal oriented, with the ability to operate effectively in a team environment.
  • Demonstrated ability to support financial and operational aspects of a distribution or warehouse operation.
  • Strong computer skills.
  • Ability to inspire and motivate others.
  • Ability to analyze issues and problem solve.
  • Excellent communication skills, including written and verbal communication and presentation skills.
  • A track record of driving team and process accomplishments or solving problems for organizations.
Benefits
  • Paid Time Off
  • Holiday Pay
  • Medical/Prescription Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Accounts (HSA)
  • Company-Paid Life and AD+D Insurance
  • Company Sponsored Long-term Disability
  • Short-term Disability
  • Voluntary Life Insurance
  • Employee Assistance Program (EAP)
  • Critical Illness and Accidental Injury Insurance
  • FSA
  • 401(k) & Roth 401(k)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial oversightoperational oversightaccounts payableaccounts receivableinventory managementproduct cycle countsHR responsibilitiessales operationswarehouse operationscustomer service
Soft Skills
customer-focused mindsetself-motivatedgoal orientedteam collaborationleadershipproblem solvingcommunication skillspresentation skillscoachingtask delegation
Certifications
High School DiplomaBachelor's degreerelated experiencemilitary experience