Consumer Lending Operations Servicing Officer I, II, III
Global Credit Union
full-time
Posted on:
Location Type: Hybrid
Location: Glendale • California • United States
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Salary
💰 $53,226 - $99,908 per year
About the role
- Process branch and department requests, support all consumer lending departments on non-production items
- Review and analyze assigned reports to identify loan errors
- Communicate with members, dealers and others regarding loan documentation
- Respond to inquiries regarding post loan closing and financial transactions
- Perform maintenance functions in various systems
- Notify dealers of short payoffs and outstanding reserves
- Complete CRM requests
Requirements
- High school graduate or equivalent
- Two years Consumer Lending, Title or Office Administration experience which includes direct customer contact
- Excellent organizational, verbal and written communication skills
- Attention to detail and problem-solving abilities required
- Proficient in use of computer, Word and Excel
Benefits
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
consumer lendingloan documentationfinancial transactionsreport analysisproblem-solvingdata maintenance
Soft Skills
organizational skillsverbal communicationwritten communicationattention to detail
Certifications
high school diploma