Global Credit Union

Infrastructure Support Analyst I, II, III, Senior

Global Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: GlendaleCaliforniaUnited States

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Salary

💰 $63,233 - $152,718 per year

Job Level

About the role

  • Responsible for understanding and effectively maintaining core infrastructure production environment.
  • Maintain core infrastructure environment including installation, configuration, monitoring, operation, troubleshooting/repair, and maintenance of physical and virtual core infrastructure devices, in a 24/7 environment.
  • Assist with maintenance and support of enterprise backup and recovery solutions.
  • Support implementation of deployments and upgrades to enterprise applications and operating systems impacting core infrastructure.
  • Provide resource support to Application/Development teams requiring production assistance and collaboration and support for new or enhanced products across the enterprise.
  • Create scripts based on clear requirements and existing architecture/design to support automation of system/application/network functions.
  • Ensure Disaster Recovery Playbooks and processes are regularly reviewed, updated, and tested.

Requirements

  • Minimum two-year postsecondary degree with technical focus.
  • Training and/or successfully passed certificate exams in Cloud foundation, CompTIA A+, CompTIA Server+ or equivalent.
  • Two years' experience with server installation, management, and configurations.
  • Administration experience in several technological disciplines including but not limited to Microsoft products, Active Directory, server management, VMware, VDI/Citrix, and Commvault.
  • Must have working knowledge of hyper-converged infrastructures, Linux operating systems, scripting languages, and tools.
  • Must be familiar with Agile concepts and practices.
  • Experience with SCCM and/or Intune, ServiceNow, Azure DevOps, and VMware preferred.
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
server installationserver managementserver configurationsscripting languagesLinux operating systemshyper-converged infrastructuresbackup and recovery solutionsdisaster recoveryautomationapplication deployment
Soft Skills
collaborationcommunicationtroubleshootingproblem-solvingsupportorganizationadaptabilityteamworkattention to detailtime management
Certifications
Cloud foundationCompTIA A+CompTIA Server+