Global Channel Management, Inc.

Recruitment

• Develop and sustain talent pools in support of critical roles through strategic sourcing and networking
• Build relationships with external partners including universities, technical schools, community organizations, and industry groups
• Participate in recruiting events, job fairs, and community outreach opportunities
• Create proactive sourcing strategies to identify emerging and experienced talent
• Partner with hiring managers to understand future workforce needs and develop long term talent solutions

Talent Acquisition Specialist

Analyst

• Manage technology incidents, including identification, assessment, prioritization, escalation, and resolution
• Identify, assess, and mitigate technology risks to ensure the security, reliability, and availability of technology systems and services
• Develop and implement preventive measures to minimize the likelihood of incidents and mitigate their impact
• Communicate incident status updates to relevant stakeholders, including IT teams, business units, and senior management
• Coordinate the incident response process, including conducting root cause analysis, identifying remediation actions, and implementing changes to prevent similar incidents
• Continuously review incident management processes to identify opportunities for improvement and implement changes accordingly
• Maintain documentation of incidents, including incident reports, post-incident reviews, and remediation actions
• Develop and deliver incident management training to IT teams and other stakeholders

IT Incident Analyst

Systems Engineer

• Independently manage, maintain, and evolve our custom semantic scientific search platform
• Performing high-level refactoring, troubleshooting, and architectural upgrades as necessary
• Provide comprehensive administrative, operational, and development support for legacy biomedical informatics systems

Biomedical Knowledge Systems Engineer

Security Engineer

• SAP Security Design and implement SAP security roles and authorizations for Azure-hosted systems.
• Ensure compliance with SOX| GDPR| and BFSI regulatory requirements.
• Perform user provisioning| role testing| and segregation of duties checks.
• Configure secure communication (SSLTLS) and encryption for SAP workloads.
• Monitor and audit system access logs implement remediation for violations.
• Collaborate with BASIS and Azure teams for identity and access management.
• Support GRC integration and risk analysis for migrated systems.
• Provide security sign-off for cutover and post-go-live operations.
• Execute SAP system administration tasks (client copies| transports| monitoring).
• Perform performance tuning and troubleshoot application server issues.
• Support migration activities export-import| SUMDMO execution| and validation.
• Configure RFCs| logical systems| and integration points post-migration.
• Maintain system health checks and automate routine BASIS tasks.
• Collaborate with Azure infra team for connectivity and resource provisioning.
• Implement backup recovery procedures and monitor job scheduling.
• Document technical procedures and provide operational handover.

SAP Basis & Security Consultant

ServiceNow

• Collaborate with business stakeholders to understand their needs
• Document detailed business requirements for ServiceNow solutions
• Participate in sprint planning, retrospectives, and daily stand-ups

Talent Acquisition Specialist

IT Incident Analyst

Biomedical Knowledge Systems Engineer

SAP Basis & Security Consultant

ServiceNow Business Analyst