Global Channel Management, Inc.

Business Operations

• Vendor Management
• Manage IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability.
• Conduct regular vendor performance reviews and vendor risk assessments, driving continuous improvement and accountability.
• Identify opportunities to reduce vendor sprawl and consultant dependency through standardization and strategic sourcing.
• Identify, assess, and manage IT operational and vendor‑related risks, escalating issues as appropriate.
• Support IT staffing plans, onboarding, and professional development initiatives.

IT Business Operations Manager

Recruitment

• Develop and sustain talent pools in support of critical roles through strategic sourcing and networking
• Build relationships with external partners including universities, technical schools, community organizations, and industry groups
• Participate in recruiting events, job fairs, and community outreach opportunities
• Create proactive sourcing strategies to identify emerging and experienced talent
• Partner with hiring managers to understand future workforce needs and develop long term talent solutions

IT Business Operations Manager

Talent Acquisition Specialist