Gladly

Senior Product Designer

Gladly

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

About the role

  • Collaborate with product management, engineering, design peers, and key stakeholders
  • Craft, run, and synthesize user research sessions with your PM partner to inform long-term and near-term decisions
  • Create prototypes, flows, and mockups that help your team align on the direction and deliver an amazing product
  • Inform product strategy and future vision-setting for the team and broader product
  • Help the team tell a compelling story of the product and where it is heading

Requirements

  • Have 4+ years of experience as a product designer
  • Are able to work independently and with a fair amount of ambiguity, while also building in feedback loops and bringing collaborators along
  • Communicate your thoughts, process, and goals clearly with a range of audiences
  • Know what great visual and interaction design looks like, and care about delivering that in your work
  • Love tackling hard problems and coming up with powerfully simple solutions
  • Experience with B2B products
  • Experience with AI design and products
Benefits
  • Competitive salaries, stock options, and comprehensive benefits
  • Generous paid time off, parental leave, and home office stipends
  • A fully remote work environment with opportunities for in-person team gatherings
  • A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product designuser researchprototypinginteraction designvisual designB2B productsAI design
Soft skills
collaborationcommunicationindependenceproblem-solvingstorytelling
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