Senior UX Designer
Blink UX
Senior Director, UX
CDK Global
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Oregon, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $220,000 - $250,000 per year
Job Level
Senior
About the role
- Develop and maintain a UX strategy that directly supports CDK’s business goals, leveraging product management principles to ensure market-driven, outcome-oriented design decisions.
- Lead the integration of AI across the user experience to optimize workflows, eliminate friction, and deliver actionable insights that enhance customer productivity.
- Drive consistency and synergy across all CDK products, identifying opportunities for UX to influence business performance and customer satisfaction.
- Inspire and mentor a high-performing UX team, fostering a culture of innovation, accountability, and excellence.
- Oversee user research to uncover customer needs and translate insights into strategic design decisions that support business growth.
- Collaborate with product and engineering leaders to translate user insights into features that drive business value.
- Define and track KPIs that measure UX impact on business outcomes, customer satisfaction, and AI effectiveness.
Requirements
- Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, UX Design, Psychology, Design, Product Management, Business)
- 12-15 years of related experience, with significant background in product management that evolved into UX leadership
- 8-10 years of managerial experience, with demonstrated success transitioning from product management to UX leadership roles
- Must be willing to travel as required
- Proven background in product management with deep understanding of product strategy, roadmap development, and market-driven decision making
- Experience in Enterprise-Wide, Product Lead UX design and strategy, with a proven track record of delivering successful user experiences across complex product portfolios
- Experience with AI/ML integration, from the user experience lens, including workflow automation, intelligent insights, and predictive user assistance
- Proficiency in UX design tools, such as Adobe XD, Sketch, Figma, or similar
- Understanding of AI/ML capabilities and their application to user experience design
- In-depth knowledge of user research methodologies and usability testing
- Experience with data analytics and AI-driven insights platforms
- Familiarity with web and mobile application development processes
Benefits
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX strategyproduct managementuser researchAI integrationworkflow automationdata analyticsusability testingmarket-driven decision makingpredictive user assistanceroadmap development
Soft skills
leadershipmentoringinnovationaccountabilitycollaborationcommunicationcustomer satisfactionbusiness performanceteam inspirationstrategic thinking
Certifications
Bachelor's degree in Human-Computer InteractionBachelor's degree in UX DesignBachelor's degree in PsychologyBachelor's degree in DesignBachelor's degree in Product ManagementBachelor's degree in Business
