Operations & Admin Manager, Emergency Cash
GiveDirectly
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $94,700 per year
About the role
- Manage core administrative processes for the EC team, including procurement, contracting, vendor management including payment, petty cash, and logistics support, and support response teams with administrative needs
- Develop, maintain and improve procedures and systems for operational documentation, financial tracking, procurement files, and compliance logs.
- Ensure all team and response operational and admin processes are aligned with global policies and procedures.
- Develop and maintain a centralized repository of templates, SOPs, decision memos, tools, and good practices for both team operations and response admin.
- Provide surge capacity during the earliest phases of crisis responses, acting as an additional operator supporting scoping, setup, and early implementation.
- Run or support the “back office” of a response launch, including procurement, vendor coordination, logistics, travel, and financial tracking.
- Maintain compliance with GD policies and operational standards throughout response activities.
- Capture lessons learned during responses and contribute inputs to post-response debriefs and product improvements.
- Support management of crisis response surge rosters, ensuring a systematic approach to deployments and fostering a learning mindset.
Requirements
- 4+ years of experience in operations, administration, or program delivery — ideally in humanitarian response, development, or technology-for-good settings.
- Strong organizational and project management skills — able to balance multiple priorities and manage complex logistics.
- Deep understanding of and commitment to procurement and financial principles, policies and procedures and a willingness to drive compliance.
- Proven ability to manage budgets, procurement, and compliance processes.
- Excellent follow-through and reliability; you anticipate needs and close loops effectively.
- Strong communication and coordination skills across cultures, teams, and geographies.
- Comfort working in ambiguity and creating structure for evolving systems.
- Bonus: familiarity with humanitarian response operations, donor compliance, or cross-functional program management.
Benefits
- Competitive salary, including bonus
- A robust health benefits plan (exact details will vary by country)
- Flexible paid time off
- Allowances for desk set-up and learning and development
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
procurementcontractingvendor managementfinancial trackingoperational documentationcompliance logsbudget managementlogistics coordinationSOP developmentcrisis response management
Soft Skills
organizational skillsproject managementcommunication skillscoordination skillsreliabilityanticipation of needsability to work in ambiguitylearning mindsetmulti-priority balancingcross-cultural collaboration