GHY International

Account Manager

GHY International

full-time

Posted on:

Location Type: Hybrid

Location: Pembina • North Dakota, South Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Oversee the client relationship and deliver outstanding service to multiple business contacts for one of GHY’s top clients.
  • Ensure account setup, databases, and information flow are structured to support timely and compliant entry processing.
  • Shape release strategies that align with client expectations and regulatory standards.
  • Lead and support Trade Specialists, ensuring coverage and operational continuity.
  • Serve as the primary contact for clients, CBP, and PGAs, building strong relationships.
  • Collaborate with other leadership to deliver seamless service.
  • Provide hands-on support with entry filing, audits, reporting, issue resolution, and database management.
  • Stay current on customs regulations and apply and communicate updates effectively.

Requirements

  • 5+ years of related experience
  • Certified Customs Specialist (CCS) Designation
  • Licensed Customs Broker preferred
  • In-depth knowledge of US Customs regulations, HTS classification, PGA requirements, and FTA claims
  • Skilled in customs brokerage software and Microsoft Office with openness to leveraging emerging technologies like AI.
  • Strong communication skills paired with analytical and problem-solving capabilities.
  • Ability to represent GHY with professionalism and build strong client and team relationships.
  • Exceptional attention to detail, with the ability to make informed decisions and prioritize work in a fast-paced environment.
  • Proven leadership and team-building experience that fosters collaboration and accountability.
Benefits
  • Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
  • Fair pay through scheduled salary assessments and a performance-based bonus program.
  • Access to our internal university, leadership development program.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customs brokerageHTS classificationPGA requirementsFTA claimsentry filingauditsreportingdatabase managementanalytical skillsproblem-solving
Soft skills
communication skillsattention to detaildecision makingprioritizationprofessionalismrelationship buildingteam collaborationleadershipteam-buildingaccountability
Certifications
Certified Customs Specialist (CCS)Licensed Customs Broker