Manager, Key Accounts
Getty Images
full-time
Posted on:
Location Type: Remote
Location: California • United States
Visit company websiteExplore more
Salary
💰 $99,000 - $150,000 per year
About the role
- Key point of contact for strategic clients across Broadcast, Film/TV, Studio, Streamer and Production industries ensuring a consistent level of engagement and satisfaction
- Partner with KAEs to identify and implement strategic growth opportunities, develop robust account plans, support customer meetings, and deliver follow-ups
- Analyze gaps within existing deals to mitigate revenue loss and enhance client engagement and growth of account
- Support contract renewals and committed spend ensuring seamless negotiation and deal execution
- Oversee project level discovery, meetings, quotes, ALC orders, and delegating tasks to Customer Support Associates (CSA’s) where appropriate
- Lead the KAM/AM sales team through use of effective communication, coaching, and feedback to ensure team consistently meets and/or exceeds established revenue targets and KPIs.
- Ensure consistent use of CRM (Salesforce) and customer data platforms to deliver world-class client management at scale.
- Oversee end-to-end KAM / AM and customer workflows providing guidance on efficiency and best practices
- Lead by example and serve as a role model for other KAM’s, demonstrating best practices and cross-collaboration working with other Getty Images depts: Finance, Marketing, Sales Operations etc. to support team goals
- Contributes as a team member of the Sales Management Team in developing strategies and tactics to achieve regional sales goals
Requirements
- Proven sales and account management experience in a fast-paced environment. Experience working with Broadcasters, Film/TV studios, streamers, and production companies.
- Knowledge of Getty Images products, services, websites, data systems and other reporting applications
- Minimum of 5 years relevant and/or management experience in this field
- Demonstrated ability to work in an environment of change and manage multiple projects with strong organizational skills
- Proven success in increasing business revenue within existing accounts
- Ability to build cross-functional relationships that drive revenue growth
- Comfortable conducting outbound proactive efforts and onboarding of new clients, including in-person presentations, virtual sales, and industry event engagements
- Proficient knowledge of all MS Office tools and relevant software applications
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible time off policy above industry standard
- Global employee assistance programs
- Legal, pet, home, and auto coverage at preferential group rates
- 401(k) match
- Paid company holidays and time off
- Above-market medical, dental, vision plans
- Participation in Employee Stock Purchase Plan with 15% discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementaccount managementrevenue growthcontract negotiationproject managementCRMdata analysisclient onboardingpresentation skillscross-functional collaboration
Soft skills
communicationcoachingorganizational skillsteam leadershiprelationship buildingadaptabilitystrategic thinkingproblem-solvingcustomer engagementfeedback