GetGround

Marketing

• Develop brand and campaign strategies in close partnership with the property team
• Define project positioning, key messaging, and target audiences alongside developers, sales, and stakeholders
• Build compelling narratives around lifestyle, investment credentials, and placemaking
• Lead production of marketing collateral: brochures, investment guides, landing pages, email campaigns, social content, and presentations
• Write compelling copy for development launches, investor comms, and digital channels
• Brief and manage external agencies, designers, CGI studios, photographers, and videographers
• Create engaging content across channels that showcases developments, local markets, and the BuyAssociation brand
• Identify and tell compelling stories around placemaking, regeneration, and project progress
• Produce sales tools: presentations, investor packs, agent toolkits, and FAQs
• Support launches, webinars, exhibitions, and co-marketing initiatives with developers and partners
• Plan and deliver integrated campaigns across digital, email, social, print, events, and PR
• Manage timelines, budgets, and asset schedules; monitor performance and report to stakeholders

Marketing Manager

Customer Support

• Build trust in our brand by delivering excellent customer support—primarily over email, but also by phone.
• Show empathy and care in ensuring customer cases are resolved positively.
• Manage and prioritise a wide range of customer requests while meeting ambitious SLAs.
• Collaborate with our onboarding, legal, accounting, compliance, sales, and product teams.
• Support ad-hoc projects designed to improve the customer experience.

Marketing Manager

Graduate Customer Support Specialist