Get Covered

AI Engineer

• Design and develop AI-powered applications, tools, and workflows that address internal company pain points
• Implement and integrate APIs for efficient and secure data access and exchange
• Write clean, maintainable, and secure code across multiple languages and frameworks
• Collaborate with product, engineering, and operations teams to ensure smooth integration of AI solutions
• Leverage ChatGPT, Claude, Cursor, Loveable, and other AI platforms to build innovative features
• Perform code reviews, enforce best practices, and contribute to continuous improvement
• Optimize application performance, scalability, and availability while troubleshooting technical issues
• Deploy and manage applications on AWS, Heroku, and other cloud platforms using modern CI/CD pipelines

Onboarding Specialist

• Act as the project manager for new client implementations, driving timelines, deliverables, and communication.
• Configure and set up client accounts according to contract terms and client requirements.
• Lead kickoff meetings, onboarding calls, and training sessions to ensure client readiness and adoption.
• Collaborate with Sales to fully understand client goals, solutions sold, and key success criteria.
• Partner with internal teams (Product, Customer Success, Support) to ensure smooth rollouts and client satisfaction.
• Serve as the client’s trusted point of contact during onboarding, providing proactive updates and resolving blockers.
• Document onboarding workflows, client configurations, and training materials for consistency and scalability.
• Monitor onboarding metrics and escalate risks to ensure timely and successful launches.
• Gather client feedback during onboarding to drive improvements and enhance future implementations.