Gerflor USA

Inside Sales

• Responding to customer inquiries
• Preparing detailed quotes for dance flooring systems
• Developing and managing customer relationships to help drive revenue growth
• Focus on inbound sales activities and proactive follow-up
• Convert opportunities through consultative support
• Act as a subject matter expert on dance flooring systems
• Recommend customized product solutions
• Process orders efficiently using sales inventory management software
• Investigate and resolve customer complaints
• Assist in monitoring and analyzing sales performance metrics
• Maintain clear communication with management
• Collaborate with marketing for product enhancements
• Participate in trade shows, webinars, and industry events
• Identify inefficiencies in sales processes

Inside Sales Manager

Account Executive

• Serve as a primary point of contact for customer and dealer inquiries throughout the Southeast Region.
• Provide timely and professional responses to incoming phone calls, emails, and web inquiries.
• Support dealers, architects, contractors, schools, colleges, universities, and facility owners with product information, budgeting, and project guidance.
• Maintain strong relationships with existing customers and channel partners.
• Conduct outbound prospecting activities to identify and develop new business opportunities.
• Follow up on inbound leads and convert inquiries into qualified opportunities.
• Manage opportunities throughout the sales cycle and coordinate with internal teams as needed.
• Support customer retention and account growth initiatives.
• Maintain accurate customer records and opportunity data within the CRM system.
• Track and manage sales pipeline activity to ensure visibility and forecasting accuracy.
• Assist customers with purchases, questions, and support requests related to the Connor Sports online store.

Inside Sales Representative

Accounts Payable

• Prepare and maintain non-inventory purchase order requisitions.
• Review and verify invoices and check requests.
• Sort and code invoices, expense reports, check requests, etc., with correct codes to ensure proper entry into the financial system.
• Set invoices up for timely payment.
• Prepare and perform weekly batch payment runs.
• Post transactions to journals, ledgers and other records.
• Reconcile accounts payable transactions.
• Monitor accounts to ensure payments are up to date.
• Research and resolve invoice discrepancies and issues.

Inside Sales Manager

Inside Sales Representative

Accounts Payable Clerk