Sales Program Specialist – Process Associate – English
Genpact
Sales Program Specialist, Spanish
Genpact
full-time
Posted on:
Location Type: Hybrid
Location: Lisbon • 🇵🇹 Portugal
Visit company websiteJob Level
JuniorMid-Level
About the role
- Support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption.
- Play a critical role in providing services that address advertiser needs and help identify opportunities to scale projects and drive ROI across the SMB long tail.
- Provide support through a variety of channels, including online chat, emails, instant messaging and phone calls;
- Collect advertiser requirements, provide guidance on best practices and apply technology and product knowledge to address advertiser’s business needs;
Requirements
- experience or a relevant industry certification in digital marketing, or eCommerce, or B2B/B2C sales, or digital ad sales, or related field;
- comfortable over the phone and navigating CRM systems;
- ability to provide exceptional customer support;
- have strong understanding of social media;
Benefits
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingeCommerceB2B salesB2C salesdigital ad salesCRM systemssocial media
Soft skills
customer supportcommunicationproblem-solving
Certifications
industry certification in digital marketingindustry certification in eCommerceindustry certification in B2B salesindustry certification in B2C salesindustry certification in digital ad sales
