Genfinity Philippines, Inc.

Data Analyst

• Own the design, creation, and optimization of HubSpot dashboards, workflows, automations, lists, and reports.
• Develop scalable processes in HubSpot to improve team efficiency and ensure accurate, actionable reporting.
• Pull, analyze, and synthesize data from HubSpot and other sources to identify trends, risks, and opportunities.
• Partner with Customer Support and Customer Success leaders to define and track key metrics (e.g., CSAT, churn, time to resolution, retention).
• Proactively recommend process improvements and data-driven solutions to enhance reporting, tracking, and decision-making.
• Ensure data accuracy, consistency, and usability across systems.
• Communicate findings clearly and persuasively to technical and non-technical stakeholders.

Data Analyst, HubSpot

Operations

• Support a fast-paced Talent Acquisition department with all interview scheduling and by providing a seamless candidate experience from start to finish
• Build trusting relationships with managers, interviewers, recruiters and HRBP’s to collaborate and drive performance
• Run point on all onboarding tasks and questions for new hires; including but not limited to: background check management and US I-9 verification paperwork
• Identify opportunities for improving candidate experience and optimizing scheduling efficiency
• Quality checks offer documentation to remove errors, ensure consistency and comply with location specific laws and regulations

Data Analyst, HubSpot

Talent Operations Coordinator