Genfinity Philippines, Inc.

People Operations

• Execute all employee and contractor data transactions, including seamless onboarding, offboarding, promotions, transfers, and off cycle compensation changes.
• Act as the first point of contact for employee inquiries, managing our People Ops ticket queue with a focus on speed and accuracy.
• Conduct regular audits to ensure data accuracy across all platforms. You’ll be responsible for data cleaning and proactive troubleshooting.
• Create, maintain, and update internal SOPs (Standard Operating Procedures).
• Partner with the broader People Team to support internal system for performance and employee experience.

People Operations Coordinator

Operations

• Analyze sales data to generate insights on pipeline health, conversion rates, quota attainment, and revenue trends
• Create reports for the sales team in a timely manner, generate leaderboard metrics
• Work on data cleanliness within our CRM, identify key issues within the data and plans to remediate
• Assist with commissions data at month end, work with commissions teams on any discrepancies in data
• Work with our Channel Operations team on resolving deal registrations, assist with data cleanup and basic channel reporting
• Help resolve deal registrations issues; check for partner qualifications
• Support annual and quarterly planning processes, including territory design, quota setting, and headcount planning
• Collaborate cross-functionally with Marketing, Finance, Revenue Operations, and GTM Strategy to align initiatives and deliver accurate forecasting
• Assist in sales tool evaluation, implementation, and optimization
• Provide ad hoc analysis and strategic support for executive-level presentations

People Operations Coordinator

Sales Operations Analyst