Genesys

Senior Mid-Market Account Executive

Genesys

full-time

Posted on:

Location Type: Hybrid

Location: California • Colorado • United States

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Salary

💰 $84,100 - $147,900 per year

Job Level

Senior

About the role

  • Present and demonstrate products/services: Effectively communicate the features, benefits, and value propositions of our products/services to prospective customers.
  • Understand your customers through research and the business problem they are trying to solve. Then be able to articulate how Genesys is a solution to their problem, not just focusing on the features of the software.
  • Build and maintain customer relationships: Develop and nurture relationships with existing and potential customers.
  • Provide excellent customer service, address inquiries, and resolve any concerns or issues promptly.
  • Achieve sales targets: Meet or exceed assigned sales targets and quotas on a regular basis.
  • Continuously work towards improving sales performance and achieving personal and team goals.
  • Conduct sales negotiations: Engage in price negotiations and overcome objections to secure sales.
  • Utilize effective sales techniques to persuade customers and close deals.
  • Collaborate with internal teams: Liaise with marketing, product development, and customer support teams to gather information, provide feedback, and ensure customer satisfaction.
  • Stay updated on industry trends: Stay informed about industry trends, market conditions, and competitor activities. Continuously expand product knowledge to effectively address customer needs and stay ahead of the competition.

Requirements

  • BS degree or equivalent work experience
  • 5+ years of experience in software sales
  • Experience selling complex deals. This includes deals over $100k in complex environments (multiple stakeholders, multiple sites, etc.).
  • Demonstrate a consistent track record of success in closing New Logo Opportunities.
  • Excellent communication and interpersonal skills.
  • Strong customer focus and the ability to build and maintain relationships.
  • Self-motivated and driven to achieve sales targets.
  • Demonstrated ability to work independently as well as collaboratively in a team environment.
  • Proficiency in using CRM software and other sales tools.
  • Ability to adapt to changing priorities and handle multiple tasks simultaneously.
  • Willingness to learn and develop sales skills and product knowledge.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software salessales negotiationsclosing dealssales performance improvementcomplex deal sellingNew Logo Opportunities
Soft Skills
communication skillsinterpersonal skillscustomer focusrelationship buildingself-motivatedteam collaborationadaptabilityproblem-solving
Certifications
BS degree