Genesys

Senior Director, Executive & Internal Communications, HR

Genesys

full-time

Posted on:

Location Type: Office

Location: Menlo Park • California • North Carolina • United States

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Salary

💰 $193,100 - $339,700 per year

Job Level

Senior

About the role

  • Lead executive communications for the Chief People Officer, including keynotes, internal messaging, and thought leadership
  • Serve as a trusted advisor to the CPO, providing strategic counsel on sensitive, high-impact communications
  • Develop and execute a communications strategy that supports an AI-first culture across Genesys
  • Partner with Public Relations, Social Media, and Brand teams to ensure consistent messaging across internal and external channels
  • Lead HR communications for employees, managers, and HR leaders, aligning messages with company-wide narratives and editorial calendars
  • Sit on the CPO Leadership Team and contribute to strategic discussions and planning
  • Act as a role model in leveraging AI to improve productivity, creativity, and effectiveness in communications
  • Stay current on benchmarking and best practices in HR and executive communications

Requirements

  • Minimum of 5 years supporting C-suite leaders in executive or internal communications roles
  • Demonstrated success leading communications within or closely aligned to an HR or People function
  • Strong executive presence and influence, with high emotional intelligence and sound judgment
  • Proven ability to collaborate effectively across functions and organizational levels
  • Exceptional professionalism, discretion, and commitment to confidentiality
  • Passion for learning and applying AI to transform communications practices
  • Ability to remain calm, flexible, and effective in a fast-paced, evolving environment.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
executive communicationscommunications strategyinternal messagingthought leadershipHR communicationsAI applications in communicationsbenchmarkingbest practices in HR communications
Soft Skills
strategic counselexecutive presenceinfluenceemotional intelligencesound judgmentcollaborationprofessionalismdiscretioncommitment to confidentialityadaptability