Genesco

Business Relationship Manager

Genesco

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • Tennessee • United States

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Tech Stack

SQL

About the role

  • Shape and communicate a clear roadmap that reflects business priorities and maximizes value delivery.
  • Participate in intake processes, prioritization cycles, and maintain a clear business-facing backlog.
  • Provide insight through metrics and reporting to support transparency, governance, and informed decision-making.
  • Shape high-level project intent, define scope, and ensure feasibility and alignment with business strategy and constraints.
  • Define project value, expected benefits, success metrics, and validate acceptance criteria.
  • Coordinate development of business cases and support investment decision-making.
  • Collaborate closely with Business Analysts, architects, delivery teams, and cross-functional partners to bridge gaps and reduce rework.
  • Serve as a key partner to business teams, understanding their needs and aligning stakeholders around shared objectives and outcomes.
  • Advocate for business interests while balancing enterprise-wide considerations.
  • Manage stakeholder escalation and coordinate with technical teams during issues or incidents to ensure clear communication and timely resolution.
  • Support change management and communication efforts to ensure business readiness, adoption, and realization of benefits.
  • Coordinate release schedules and readiness activities across stakeholder groups.

Requirements

  • 4+ years of experience in Business Relationship Management, Product Ownership, Business Analysis, or a related business–technology role.
  • Proven ability to translate business needs into clear requirements, roadmaps, and prioritized backlogs in line with driving business value both at top line and bottom line.
  • Experience with demand management, value definition (benefits, success metrics), and supporting governance processes.
  • Strong stakeholder-management skills with the ability to build trust, influence decisions, and support issue escalation.
  • 5-8 years of demonstrated success in the field of Data Strategy and Data Analytics driving impactful results in partnership with business.
  • Ability to utilize Data tools such as SQL, Power BI, etc. to create/appreciate POC’s in a fast paced data driven projects.
  • Demonstrated success managing competing priorities in fast-paced, cross-functional environments.
  • Strong analytical mindset with comfort using data to inform decision-making.
  • Excellent communication, facilitation, and interpersonal skills.
  • Experience working within Agile environments and understanding of IT delivery processes.
  • Ability to develop business cases, articulate value propositions, and support change management efforts.
  • Background in Data process improvement or Data product ownership preferred; moderate technical familiarity is a plus.
Benefits
  • Equal Opportunity Employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business Relationship ManagementProduct OwnershipBusiness AnalysisData StrategyData AnalyticsSQLPower BIAgileData process improvementChange management
Soft Skills
Stakeholder managementTrust buildingInfluencing decisionsAnalytical mindsetCommunicationFacilitationInterpersonal skillsPrioritizationCollaborationProblem-solving