General Motors

Designer

• Develop and apply computational design tools to meet quality and time requirements as directed by Sculpting Leadership for assigned programs.
• Streamline design processes in the creation of aesthetic models.
• Create and manage Computational Design definitions and scripts for digital models, simulations, and visualization to support decision-making throughout the design process.
• Use and create Computational Design algorithms to build complex sculpted surfaces throughout the GVDP.
• Mentor sculptors on the use, theory, and implementation of Computational Design.
• Ensure that computational design tools and processes adhere to common GM Global Design processes and best practices.
• Support surface releases which meet Design approval, production engineering, and data release requirements.
• Comprehend program timelines and all relating model quality requirements.
• Adhere to corporate data management processes including Teamcenter, SharePoint, and communication systems.

Design Sculptor – Computational

Operations

• Provide world-class support for the Global Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions
• Develop a deep understanding of the business via documentation, training, and workshops to understand business and IT partner objectives, pain-points, and opportunities, and translating them into world class processes and technology enablers
• Support communication to our business users
• Develop and present training materials to a global audience
• Develop standardized reporting tools and dashboards to enhance the customer experience
• Understand business requirements and acceptance criteria to perform a logical test to prove the functionality
• Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testing. Create a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan
• Provide and maintain clear status in reporting during UAT for responsibility, escalation, and execution
• Prepare and maintain validation evidence of test status through screen shots and test case progression
• Collaborate across workstreams to implement data standards and process improvements leveraging digital solutions
• Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global transformation activities that impact the results of the company
• Update and maintain operations process, desk procedures and other documentation
• Collaborate globally and cross-functionally with various partners across different business functions to understand business processes
• Develop user stories to document business requirements, prepare user acceptance test plans, and support technology deployments
• Support IT counterparts with break-fix activities and other necessary maintenance

Senior Sales Support Analyst

Accounting Manager

• Perform General Ledger functions; assure accuracy, timeliness, and conformity with professional accounting standards and best practices in accordance with generally accepted accounting principles (GAAP)
• Identify, interpret and analyze potential accounting risks and issues
• Research and analyze accounting transactions and contracts
• Identify and execute internal controls, SOX compliance and financial procedures
• Partner with Finance to determine accounting implications of transactions and perform analytical analyses to utilize when making all material business decisions
• Assist with internal and external financial reporting - including analyzing consolidated results, drafting SEC documents and management review reports, ensuring quality, and administering strict timeline
• Evaluate current accounting practices and policies and drive continuous improvement
• Research and interpret new accounting standards and brainstorm how each applies to GM as well as comply with external 10-Q/10-K reporting requirements

Senior Accounting Analyst

QA Engineer

• Responsible for being the voice of the customer within GM, ensuring that the product reaches the final customer according to the company’s quality standards.
• Overseeing the condition of vehicles stored in GM yards.
• Focused on achieving flawless launches and providing effective and timely solutions to reported issues, aiming to ensure customer satisfaction and contribute to the company’s objectives in terms of market share, quality, and profitability.
• Support Product Development Quality activities for New Projects launches, aligned with program quality direction.
• Contribute to Go-to-Market readiness using lessons learned and regional benchmarks.
• Support Product Quality Readiness Reviews for new launches.
• Analyze test issues, identify preliminary root causes, and accelerate source follow-up.
• Execute Port of Entry quality activities for incoming vehicles.
• Support retrofit and reflash actions to secure a flawless start of sales.
• Diagnose dealer claims and port-damaged units to confirm root causes and proper warranty processing.
• Apply problem-solving tools and issue technical reports for dealers, yards, and PDI teams.
• Coordinate parts shipments for analysis, including customs compliance and failed-part dispatch.
• Track issue breakpoints with sources, plants, and suppliers, and support key quality forums.
• Monitor GM yards and dealer PDI yards to detect and report emerging quality issues.
• Audit dealer PDI yards and warranty claims to ensure inspection and quality standards are followed.
• Contain yard issues to protect IPTV performance and warranty cost results.
• Perform yard vehicle preservation, identify deterioration, and ensure NOT OK units are repaired before release.
• Monitor field issues and defined action plans to support timely resolution.

Quality Engineering Analyst – New Projects

Client Services Representative

• Manage, resolve, document, and close customer service cases within required deadlines.
• Build and maintain customers' relationships with the Chevrolet brand through dealership Service Departments.
• Provide consultative guidance to dealerships through activities such as:
• Increase customer satisfaction levels.
• Troubleshoot issues and promote correct execution of services.
• Facilitate negotiations that enable win-win outcomes for customers, dealerships, and GM.
• Manage conflicts.
• Review and analyze warranty service requests.
• Oversee and ensure execution of service campaigns (recalls).
• Recommend and coordinate training and upskilling for technicians.
• Analyze and expedite solutions for vehicles immobilized in the workshop.
• Control special and general-use tools.
• Provide support to the legal department / participate in court hearings and Procon proceedings.

Customer Service Consultant, After-Sales – Technical, GSC

Manager

• Liderar el desarrollo comercial de una zona asignada de concesionarios y agentes de Plan de Ahorro, impulsando el crecimiento sostenible del negocio.
• Fortalecer la cartera de clientes, elevar el nivel de servicio y asegurar la excelencia operativa en toda la red.
• Gestionar integralmente la zona comercial asignada, garantizando el cumplimiento de los objetivos de suscripciones, pedidos y patentamientos.
• Potenciar el desempeño comercial de concesionarios y agentes, identificando oportunidades de crecimiento, desviaciones en la ejecución y definiendo planes de acción.
• Acompañar a la red en la implementación de acciones comerciales, lanzamientos, incentivos y programas del negocio.
• Monitorear indicadores de gestión por concesionario y agente, asegurando una operación saludable y sostenible.
• Impulsar el desarrollo de la cartera de clientes mediante acciones de recuperación, conversión, fidelización y reactivación.
• Garantizar altos estándares de servicio al cliente, promoviendo buenas prácticas comerciales y administrativas.
• Asegurar la correcta ejecución de procesos operativos y comerciales.

Gerente de Distrito – Plan de Ahorro

• Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience.
• Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment.
• Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives.
• Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives.
• Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic.
• Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds.
• Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction.
• Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes.
• Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements.
• Resolve aftersales customer concerns, including but not limited to:
• SPAC (Service Parts Assistance Center)
• CAC (Customer Assistance Center)
• TAC (Technical Assistance Center)
• Goodwill, Warranty, and Policy Requests
• Monitor and deliver on KPIs including:
• Sales Reporting Tool (SRT) objectives
• Net Promoter Score (NPS)
• Customer Retention
• Service Training Standards (STS)
• EV Training & Compliance

District Manager – Parts and Service

Product Designer

• Lead complex design explorations that define future-facing digital experiences across web and mobile platforms, often with limited precedent or incomplete information.
• Translate broad, ambiguous opportunities into clear design strategies, concepts, and high-fidelity artifacts that teams can evaluate and implement.
• Create refined interface systems, visual frameworks, and interaction models that demonstrate strong craft, usability, and expressive brand execution.
• Drive design work independently with minimal guidance, using sound judgment to make decisions on significant matters and move work forward across cross-functional teams.
• Influence product, engineering, and business partners through clear rationale, data, and design storytelling, including with senior stakeholders who may not be familiar with the subject matter.
• Identify opportunities to improve processes, frameworks, and ways of working that strengthen design effectiveness and support broader functional strategy.
• Own the development and delivery of design solutions that require coordination across teams and groups.
• Mentor and elevate other designers through critique, coaching, and hands-on guidance on difficult design challenges.
• Bring curiosity to emerging technology, customer needs, and interaction patterns, using experimentation and concept work to help GM envision what is next.

Senior Brand Product Designer

Full-stack Engineer

• Design, develop, and maintain scalable microservices, REST APIs, GraphQL APIs, and event-driven integrations using Java and Spring Boot.
• Build secure, reliable, and performant backend services that support mobile application experiences and enterprise workflows.
• Deploy and operate services on Azure using AKS, API Management, Functions, Cosmos DB, SQL Database, and related cloud-native services.
• Strengthen DevOps practices by building and maintaining CI/CD pipelines, deployment automation, environment consistency, and release governance using Azure DevOps and Git-based workflows.
• Improve system observability through metrics, logging, tracing, dashboards, alerting, and service health monitoring using tools such as Datadog, Grafana, Prometheus, Loki, and Azure Monitor.
• Define, monitor, and continuously improve service reliability through meaningful SLOs, SLAs, and operational health indicators aligned to customer and business expectations.
• Apply AI-enabled engineering practices to improve developer productivity, code quality, operational insight, anomaly detection, incident triage, and capacity awareness.
• Use Test-Driven Development (TDD) and strong engineering fundamentals to deliver maintainable, well-tested software with robust unit, integration, and functional test coverage.
• Partner with product, architecture, security, and dependent engineering teams to deliver solutions aligned to business and customer needs.
• Mentor engineers on microservices design, API standards, testing strategy, observability, and DevOps best practices.
• Contribute to architecture documentation, operational runbooks, API documentation, and engineering standards across the team.

Senior Software Engineer – Microservices, MBFF Platform

• Lead the architecture, design, and evolution of the MBFF platform and core microservices that support GM mobile ownership experiences.
• Define and drive technical strategy for scalable APIs, orchestration services, integration patterns, and platform capabilities across REST, GraphQL, WebSockets, and event-driven systems.
• Establish engineering standards for service reliability, resiliency, observability, security, and operational readiness across the MBFF ecosystem, including clear SLOs, SLAs, and service health expectations.
• Drive DevOps maturity by defining and improving CI/CD standards, release automation, progressive delivery, environment strategy, and production support practices across teams.
• Champion AI-enabled engineering and operations by applying intelligent tooling for code generation support, anomaly detection, operational analysis, incident triage, capacity forecasting, and engineering productivity improvements.
• Partner with product, architecture, security, SRE/operations, and dependent engineering organizations to align platform direction with business priorities and enterprise standards.
• Guide complex design reviews, production readiness reviews, incident reviews, and modernization initiatives to improve reliability, delivery speed, and maintainability.
• Mentor senior engineers and act as a force multiplier across the organization by raising technical quality, improving decision-making, and strengthening engineering execution.
• Identify opportunities to reduce platform complexity, improve reuse, standardize patterns, and accelerate onboarding and delivery across MBFF services.
• Ensure architecture, APIs, and platform workflows are well documented and supported by clear technical standards, playbooks, and governance.

Staff Software Engineer – MBFF Platform, Microservices Architecture

Software Engineer

• Develop highly integrated subsystems to resolve packaging challenges, ensuring design best practices and criteria are maintained.
• Develop and integrate engineering criteria for interior components collaborating closely with Vehicle Architecture, Studio Styling and Release Engineer teams.
• Apply DFSS and design-thinking methodologies to manage trade-offs and evaluate alternatives considering cost, mass, timing, dimensional variation, assembly, and other architectural imperatives.
• Integrate global and regional safety requirements into interior architectures, developing solutions that exceed standards.
• Actively communicate with cross-functional teams to identify and resolve technical challenges within Expert Team meetings for your area of responsibility.
• Ensure that interior subsystems align with safety, occupant accommodations, storage, and accessibility.
• Participate in CITs and SDIT Workgroups to balance innovation, design for assembly, manufacturability and interior best practices.
• Benchmark competitive interiors to ensure packaging and component performance meet or exceed industry standards.
• Create and maintain NX models for surface guidance and space claims, continuously developing your NX skills.
• Incorporate Voice of the Customer insights into interior packaging and design solutions to maximize space utilization and enhance customer experience.
• Support Math Virtual Assessments and Synch Point reviews to validate design integrity and integration.

Engineering Designer – Instrument Panel, Interior Components

Architect

• Establish central CoSIM capability that works with Software and Services Systems Engineers and GVHE Tech Specialists/ETLs to define reference architectures, model libraries, and methods for GVHE ‑ owned domains.
• Engage in focused pilots that are tightly wired into TFRP, MBSE, and Virtual Validation processes and influence GVDP PAR/VBOR.
• Integrate Hardware via CoSIM into the Systems Engineering and Virtual Validation backbone.
• Lead strategies that balance system co ‑ simulation concepts, SimBOM, TFRP/VFRP, ETM, GVDP elements.
• Ensure CoSIM assets, runs, and metrics are reflecting hardware performance decisions, eliminating the need for physical demos.
• Achieve measurable outputs including the virtualization of test cases, earlier defect detection, reduction in HIL/vehicle & bench usage in the pilot domains, and credible correlation between CoSIM and physical test.

Hardware Simulation Architect

Project Manager

• Manage tactical plans that deliver successful hardware/software simulation including electrical hardware BOM development, linking of requirements, and revision control plans for plant models and electrical connectivity to hardware.
• Develop strategies for improved workflows in hardware and software simulation.
• Create visual reports and communicate to various levels of leadership.
• Collaborate cross-functionally with enterprise partners including systems engineering, math design, GEOS, electrical engineering, and VDDV in creating robust processes and visibility of program statuses.

Hardware Simulation Project Manager

• As Software Engineer on the Virtual Test Platforms team, you will help to define, implement, deploy and support a variety of virtualization technology related products and services.
• Configure and customize virtual test environments including KVM, QEMU, and Android Emulators, and make these environments widely available using cloud services.
• Help product teams integrate the virtual test environments into their developer inner-loop and CI/CD processes.
• Author virtual devices to enhance virtual test coverage and fidelity including VirtIO Drivers.
• Implement other custom test tools and simulators to enable higher test throughput and achieve quality faster.
• Write production-quality code, prototypes, and reference implementations that unblock teams and demonstrate best practices.
• Create and maintain reusable guidance, examples, and documentation that scale knowledge across GM’s engineering community.

Senior Embedded Software Engineer – Virtualization Tooling

• Design, build, and maintain executive-level dashboards and reports using Databricks SQL and dashboarding/visualization capabilities, focused on clear storytelling, performance, and ease of use.
• Collaborate with data engineers to define and validate optimized data models that:
• Improve report query performance and scalability.
• Enable an exceptional user experience.
• Are structured to maximize AI capabilities (e.g., natural language queries, semantic search, narrative insights).
• Partner with IT and HR stakeholders to translate business questions into well-defined metrics, KPIs, and visualizations that support decision making for executive audiences.
• Work across the end-to-end analytics lifecycle, from source understanding and profiling, through ETL requirements and semantic modeling, to report development and user acceptance.
• Apply effective, intuitive, and clean, executive-ready design principles to highlight what matters most for executives, reducing noise while preserving depth where needed.
• Implement and support data quality checks, validation routines, and documentation to ensure trust in metrics and insights.
• Configure and manage role-based access and data security in dashboards and semantic models in alignment with GM policies.
• Leverage approved AI and advanced analytics capabilities to enhance dashboards (e.g., smart narratives, anomaly detection, natural language explanations).
• Continuously monitor and tune report and query performance, recommending data model or design changes as necessary.
• Contribute to team standards, reusable templates, and best practices for data visualization, data modeling, and executive reporting.