Manager, Product Management – Pulse Network Product Development
Capital One
Group Product Manager, Applied Analytics
General Motors
full-time
Posted on:
Location Type: Hybrid
Location: Missouri, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $138,900 - $229,100 per year
Job Level
SeniorLead
About the role
- The Group Product Manager Applied Analytics - Customer Care & Aftersales will manage analytics and data science engagements focused on the measurement and optimization of this functional area.
- Work cross-functionally with our partners in CCA, CX, IT and other functions to accelerate the adoption of data-informed decision-making.
- Enable an objective view to understand opportunities and business solutions that drive customer lifetime value, optimize consumer experiences, and increase dealer profitability.
- Responsible for leading a team of hands-on practitioners to draw insights, create scalable data products, and build statistical models.
- Ensure an elevated level of delivery quality at all levels of their organization through the creation of internal structures and extensible frameworks to manage accountability and develop staff.
- Communicate insights to upper management and other stakeholders and provide recommendations for program improvements.
Requirements
- 7+ years of experience in analytics, data science, or quantitative insights in an enterprise setting.
- 2+ years of experience successfully leading technical teams or work.
- Bachelor's degree in a related field, or equivalent work experience.
- Experience in the principles of experimental design and analysis.
- Prior experience with least one of the following methodologies: statistical modeling, machine learning, AI models, behavior-based segmentation, causal inference, multi-touch attribution, propensity modeling and targeting.
- Exceptional at prioritizing and focusing on the highest value opportunities.
- Ability to evaluate the big picture and solve business problems rather than focusing solely on metrics.
- Strong drive for results and intellectual curiosity; must be a self-starter.
- Ability to train, mentor, and evaluate the technical capabilities of others.
- Prior experience evaluating and/or hiring high-performing talent.
- Strong project management skills with demonstrated success.
- Ability to prioritize and manage multiple tasks and projects at once without sacrificing quality.
- Excellent team player with strong interpersonal skills and highly collaborative work style.
- Excellent oral, listening, presentation, and written communication skills.
Benefits
- GM offers a variety of health and wellbeing benefit programs.
- Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsdata sciencestatistical modelingmachine learningAI modelsbehavior-based segmentationcausal inferencemulti-touch attributionpropensity modelingexperimental design
Soft skills
leadershipprioritizationproblem-solvingresults-drivenintellectual curiositymentoringproject managementcollaborationcommunicationinterpersonal skills
Certifications
Bachelor's degree
