Associate Director, Product Manager – App Development, Healthcare Payer
Brillio
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Montana, Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Develop a clear and actionable product strategy for app-based solutions within the healthcare payer domain (e.g., member apps, provider portals, claims tools).
- Create and maintain a product roadmap based on market trends, business goals, and user feedback.
- Write and groom user stories, ensuring alignment with Agile best practices and team workflows
- Partner with engineering, UI/UX, QA, compliance, business, and data teams to define, build, and launch products.
- Act as the liaison between stakeholders, translating business needs into technical requirements.
- Be the “voice of the customer” across teams to ensure user needs are central to all phases of product development.
- Own the end-to-end development lifecycle—from ideation through design, development, testing, launch, and iteration.
- Ensure app usability, accessibility, scalability, and compliance (HIPAA, NCQA, CMS) throughout the lifecycle.
- Oversee and maintain product documentation including roadmaps, feature specs, and release notes.
- Track KPIs including app engagement, NPS, retention, and support metrics to identify areas for improvement.
- Demonstrate strong analytical skills to review performance data, identify trends, and make data-driven product decisions.
- Define and drive non-functional requirements like performance monitoring, logging, and disaster recovery
- Launch new features with training, documentation, and marketing support for both internal and external users.
- Lead product demos, end-user education, and adoption strategies in collaboration with customer success teams.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
- Requires 4–6 years of related product management experience.
- Equivalent experience may be considered based on demonstrated accomplishments and skills reflective of this role.
- Proven experience in app development (mobile or web) in healthcare or highly regulated industries preferred.
- Familiarity with payer operations including claims, eligibility, provider directories, and regulatory requirements.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product strategyproduct roadmapuser storiesAgileend-to-end development lifecycleapp usabilityaccessibilityscalabilityKPI trackingdata analysis
Soft skills
analytical skillscommunicationcollaborationstakeholder managementcustomer advocacyleadershipeducationadoption strategies