Technical Editor
Cybermedia Technologies, LLC (CTEC)
Senior Technical Writer, Documentation Specialist
General Dynamics Information Technology
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65,450 - $88,550 per year
Job Level
Senior
Tech Stack
Azure
About the role
- Understand and apply customer-specified formats for different types of documents.
- Familiar with Indian Health Service (IHS) style guide and templates for a variety of documents.
- Convert outdated documents, in either PDF or Word form, to current format.
- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio, etc.
- Work closely with project teams to ensure documentation accurately represents the software application.
- Create and maintain online help files.
- Work closely with technical teams to upload online help files into software.
- Work on all phases of documentation.
- Write and edit the following documents and artifacts: User Guides, Installation Guides, Configuration Guides, Setup Guides, Release Notes, Online Help, Security Manuals.
- Review and amend all documentation to ensure compliance with Section 508 of the Rehabilitation Act.
- Maintain current knowledge of relevant technology and best practices relevant to the industry.
- Participate in special projects as required.
Requirements
- 5+ years of experience as a technical writer/editor supporting the documentation needs of the Indian Health Service.
- Bachelor’s degree in a related discipline from an accredited college or university is required.
- Technical Writing Certificate from an accredited college or university is required.
- Advanced working knowledge of MS Word, Adobe RoboHelp, Adobe Acrobat Pro, and Snagit.
- Strong working knowledge of MS Paint, Visio, PowerPoint, SharePoint, and Outlook.
- Working knowledge of Azure DevOps.
- Proficiency in remediating all documentation to ensure compliance with Section 508 of the Rehabilitation Act.
- Experience with Federal Health IT, Indian Health Service RPMS, EHR systems, Practice Management Application Suite, and Meaningful Use.
- Proficient experience with the Indian Health Service RPMS and/or Veterans Administration VistA EHR systems.
- Demonstrated relevant work experience in developing new content by working with software developers, software testers and technical Team Leads.
- Demonstrated ability to explain technical issues clearly/accurately to technical/non-technical audiences.
- Demonstrated ability to work in a collaborative team with adjusting priorities and deadlines.
- Proven ability to work on a remote/distributed team.
Benefits
- Full-flex work week to own your priorities at work and at home, with core work hours Monday – Friday 9:00 AM ET – 3:00 PM
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
- Challenging work that makes a real impact on the world around you
- Remote work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingeditingdocument conversioncompliance remediationcontent developmentuser guidesinstallation guidesconfiguration guidesrelease notesonline help
Soft skills
collaborationcommunicationadaptabilityproblem-solvingattention to detailtime managementteamworktechnical explanationproject participationprioritization
Certifications
Bachelor's degreeTechnical Writing Certificate
