General Dynamics Information Technology

Quality Control Manager, Human-in-the-Loop

General Dynamics Information Technology

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $127,500 - $172,500 per year

Job Level

SeniorLead

Tech Stack

VBA

About the role

  • Manages the FOIA/PA quality analysis process and provides leadership to ensure the external and internal requirements are met before redacted documents are delivered to VBA customer.
  • Lead regular meetings to cultivate effective working relationships between cross-functional groups for the development of action plans to address quality issues.
  • Manages quality control analysts and ensures quality control standards are met.
  • Interacts with FOIA/PA subject matter experts to ensure technical accuracy of completed redaction documents.
  • Audits training classes at subcontractor sites based on a training schedule. Travel is required to conduct these on-site training classes at subcontractor facilities.
  • Uses professional judgement to ingest VBA quality standards into the FOIA/PA redaction business rules and processes.
  • Maintains current knowledge of FOIA/PA technology, functionality and capabilities.
  • Build and maintain productive relationships across internal teams, external partners, and executive leadership.
  • Participate in cross-functional FOIA/PA working groups to address service delivery challenges and improve inter-agency coordination

Requirements

  • 7+ years of related experience
  • 7+ years of progressive quality control experience with a BA/BS degree
  • 2+ years of experience evaluating redacted documents for FOIA or PA purposes
  • Skills: Quality Assurance Testing, Quality Auditing, Quality Control (QC)
  • Candidates must have a REAL ID
  • Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
  • Outstanding written and verbal communication skills with the ability to present to business leaders
  • Expertise in process improvement, technology adoption, and stakeholder engagement strategies.
  • US Citizenship Required: No
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