Senior Program Manager, Veterans Affairs

General Dynamics Information Technology

full-time

Posted on: 9/18/2025

Origin: • 🇺🇸 United States

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💰 $127,075 - $171,925 per year

Senior

CloudVBA

About the role

Managing the FOIA/PAA Human-in-the-Loop (HITL) delivery of redaction services for the VBA Office of Field Operations (OFO)
Lead all facets of project management to include subcontractor support, quality control, defect resolution, areas for improvement, sustained delivery capacity, forecasting of capacity models and routine briefings to key stakeholders
Providing leadership, supervision, and guidance for all contractor personnel, inclusive of subcontractors/teaming partners
Reviewing UCAP – FOIA/PAA transaction processing trends daily to drill-down to processing and quality issues
Directing program activities to meet client and organization work objectives for FOIA/PAA inventory management of requests pending
Review technical capability of FOIA/PAA reduction and request UCAP software changes to ensure functional capabilities are being met
Define measures of success jointly with VA stakeholders to meet milestone capacity delivery for FOIA/PAA processing
Prepare ad hoc presentations and reports and present them to VA stakeholders
Support action item management and definition and mitigation of program risks
Serving as the Government’s focal point in absence of the Program Manager
Managing people, projects and a program with revenues in excess of 10M.

Bachelor’s degree (work experience will be considered in lieu of degree)
10+ years in program management, deputy program management or a leadership role for software/services delivery to Government Agencies
4+ years of experience supporting services delivery with more than 50+ staff members
2+ years of technical services delivery using a combination of COTS and custom development
Experience managing multiple concurrent projects with success in meeting budget, timeline, and quality expectations
Experience organizing, directing, and managing teams, projects, daily operations and functions involving complex, interrelated activities
Experience setting policies, procedures, equipment standards, and documentation standards
Experience managing the client interface at senior levels of an organization
Outstanding written and verbal communication skills with the ability to present to business leaders
Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
US Citizenship Required: No