Helpdesk Analyst, Secret Clearance
General Dynamics Information Technology
full-time
Posted on:
Location Type: Office
Location: Millington • Louisiana • Tennessee • United States
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Salary
💰 $26 - $35 per hour
About the role
- Help manage customer requests and provide solutions to system issues
- Provide software support for Navy Standard Integrated Personnel System (NSIPS)
- Assist customers and resolve problems across various business areas
- Respond to non-routine customer calls, emails, and web inquiries
Requirements
- HS Diploma
- 2+ years providing technical assistance and solutions in a technical call center or similar helpdesk position
- Navy personnel systems experience desired; NSIPS software expertise highly desired
- Secret clearance required
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical assistancesoftware supportproblem resolution
Soft skills
customer servicecommunication
Certifications
Secret clearance