People Operations Analyst
GeneDx
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 $90,000 - $100,000 per year
About the role
- Lead and manage project plans for People Operations initiatives.
- Support onboarding, offboarding and team member change process (including submittal, approval and auditing)
- Process employment changes such as promotions, manager moves, status updates, and personal information edits, ensuring approvals are captured and records remain accurate for payroll and reporting.
- Field day-to-day employee questions about policies, benefits, and time-off programs, escalating complex issues to HR leadership, People business partners, or the appropriate team.
- Provide dedicated support to Canada-based employees by addressing country-specific HR questions, ensuring compliance with Canadian employment policies and benefit programs, and coordinating with local HR experts or external partners as needed to resolve inquiries and maintain a positive employee experience.
- Maintain records related to human resources activities, policy changes or additions.
- Provide support for People Operations systems and integrations.
- Responsible for implementation and maintenance of HRIS information associated with the collection, retrieval, accessibility and usage of employee information for planning and reporting.
- Maintain internal database files and tables and develop custom reports to meet the requirements of Senior Management and staff.
- Work with payroll to coordinate retrieval and reporting functions.
- Serve as HR liaison to IT function.
- Analyze, format and report on HR trends and data insights to key stakeholders and senior level management.
- Maintain digital personnel files, monitor I-9 reverification deadlines, and assist with compliance reporting.
- Contribute to process documentation and continuous-improvement initiatives—for example, updating SOPs, drafting knowledge base articles, or piloting simple HRIS automations—so routine tasks become more efficient over time.
- Other duties, responsibilities, and projects may be assigned to support departmental and organizational goals.
Requirements
- 3-5 years of experience in HR Shared Services, Operations or HRIS required
- ADP WFN experience required
- 1+ years of experience supporting Canadian employees
- Strong problem-solving skills with ability to formulate and apply resolutions
- Excellent technical knowledge as it relates to HR metrics and analysis
- Ability to prioritize and manage multiple priorities
- Excellent attention to detail and analytical skills
- Expert knowledge, skills, and abilities in using Excel (formulas, vlookups, pivots, merging of data, and security)
- Familiarity with employment law in both the United States and Canada
- Bachelor’s degree in business or a related field.
Benefits
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISADP WFNExceldata analysisreportingprocess documentationHR metricscompliance reportingemployee information managementHR automation
Soft Skills
problem-solvingattention to detailanalytical skillsprioritizationcommunicationorganizational skillsteam supportcustomer servicecollaborationcontinuous improvement