GELITA

Business Analyst

• Act as the business focal point for the TOTVS Datasul system, ensuring support and evolution of solutions;
• Elicit, analyze and document business requirements, translating needs into functional solutions;
• Coordinate and monitor system projects and improvements, ensuring deadlines and objectives are met;
• Support and optimize processes in the areas of Tax, Purchasing, Sales, Production, Maintenance, Quality, Engineering, and Receiving;
• Identify opportunities for continuous improvement, automation and process standardization;
• Collaborate with users, IT teams and vendors to ensure effective delivery of solutions;
• Ensure the quality, traceability and compliance of solutions with company policies and processes;
• Keep functional and technical documentation up to date.

Senior Business Analyst

Network Engineer

• Administer and maintain infrastructure and network environments (servers, switches, firewalls, VPNs, Wi‑Fi and related services), ensuring availability, performance and security;
• Execute and support infrastructure and network changes, including configurations, upgrades, patches and deployments, following change management processes;
• Handle incident, problem and service request resolution, ensuring fulfillment within established service levels (SLAs);
• Ensure environment compliance by applying security policies, access control, vulnerability management and IT best practices;
• Support business continuity and disaster recovery strategies, including backup, redundancy and service availability;
• Collaborate with internal teams and vendors to ensure efficient delivery of infrastructure and network services;
• Create and maintain up‑to‑date technical documentation, including diagrams, procedures, configurations and operational standards;
• Recommend and implement improvements focused on automation, standardization, security, performance and reliability of the environment;
• Perform technical escalations when necessary and ensure traceability of activities and requirements throughout the solution lifecycle.

Senior Infrastructure & Network Analyst

Procurement

• Coordinate, guide and develop the Purchasing team, ensuring operational efficiency, alignment with market best practices, and a focus on securing the best commercial terms.
• Continuously support and train the team, promoting the technical and behavioral development of the department’s professionals.
• Ensure the fulfillment of established deadlines and targets, contributing to the company’s business results.
• Foster a collaborative, positive and motivating work environment, encouraging team engagement and commitment.
• Conduct periodic performance evaluations, providing constructive feedback and identifying development opportunities.
• Recognize and reward team performance, promoting a high-performance culture and contributing to talent retention.
• Act as a point of reference for the team, strengthening organizational culture and supporting the achievement of the company’s strategic objectives.
• Market relationship management and market analysis/reporting will be part of this role’s strategy.

Senior Business Analyst

Senior Infrastructure & Network Analyst

Purchasing Coordinator – Raw Materials