Drive the recruitment of contract resources in select markets based on planned in market events and sales programs
Assess markets based on sales plans and identify areas where contract resources are needed for recruitment
Coordinate contractor resources to attend select sessions and events in various markets across the United States, ensuring coverage and representation in key locations
Develop and maintain relationships with contracted resources, providing guidance, support, and resources
Collaborate with internal teams to develop comprehensive training programs and materials for contracted resources
Conduct training sessions and workshops on event protocols, product information, messaging, and customer engagement techniques
Track and monitor contractor performance, providing feedback, coaching, and support to enhance effectiveness
Ensure contracted resources have necessary print materials, promotional items, and resources; coordinate logistics and distribution
Serve as the primary point of contact for contractors, addressing inquiries and resolving issues throughout the event cycle
Collaborate with internal stakeholders to identify process improvements, efficiency enhancements, and resource optimization
Maintain accurate records and documentation related to contractor activities, expenses, and performance metrics
Stay informed about industry trends, best practices, and regulatory requirements related to contractor management and event coordination
Requirements
Bachelor’s degree in business administration, Marketing, Event Management, or a related field; additional years of qualifying relevant work experience may be considered in lieu of formal education
Minimum of 5 years of experience in event coordination, contractor management, or related roles, preferably within the healthcare, pharmaceutical, or consumer goods industries
Strong people skills with the ability to build and maintain relationships with diverse stakeholders
Excellent communication skills, both verbal and written
Proven project management skills with the ability to prioritize tasks, manage timelines, and coordinate resources
Meticulous with a focus on accuracy and precision in documentation, tracking, and reporting
Proficiency in Microsoft Office Suite, project management software, and other relevant tools
Ability to work independently with minimal supervision and collaboratively within a team
Flexibility to adapt to changing priorities and an initiative-taking mindset
Willingness to travel often to attend meetings, training sessions, and events as needed
Work-at-home requirements: non-cellular High Speed Internet Service (Fiber, DSL, or cable) with minimum 30x5 Mbps (download x upload), latency lower than 80 ms; hotspots, satellite and wireless internet service NOT allowed
Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Benefits
Competitive pay/salary ranges
Incentive plan
Health/Vision/Dental benefits effective day one
401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event coordinationcontractor managementproject managementdocumentation trackingperformance metricstraining program developmentcustomer engagement techniqueslogistics coordinationrelationship managementsales program assessment
Soft skills
people skillscommunication skillsorganizational skillsflexibilityinitiative-takingaccuracy and precisioncollaborationindependencecoachingproblem-solving