GeBBS Healthcare Solutions

Medical Billing and Coding

• Code outpatient procedures according to client-specific guidelines
• Abstract patient data with accuracy and compliance
• Stay current on coding policies and regulatory updates
• Utilize healthcare abstracting software and ICD-10 data sets
• Initiate physician queries per client protocols
• Communicate regulatory or compliance changes to leadership

Outpatient Facility Coder

• Responsible for medical coding for one of our facility clients, including reviewing charts and assigning appropriate diagnosis and procedure codes
• Ensuring high-quality standards are consistently met
• Assigns diagnostic and procedural codes to patient charts using ICD-10-CM, ICD-10-PCS, or other designated coding classification systems in accordance with coding rules and regulations
• Abstracts required clinical information

Inpatient Facility Coder

Medical Director

• Serve as the senior relationship leader for assigned healthcare client accounts
• Develop and maintain strong executive-level relationships with healthcare stakeholders
• Lead strategic client meetings, including quarterly business reviews, performance discussions, and business planning sessions
• Partner with Operations leadership to ensure service delivery meets client expectations, contractual commitments, and performance goals
• Monitor KPIs, SLAs, and operational performance metrics to identify opportunities and mitigate risks
• Act as a trusted advisor and escalation point for client concerns, coordinating solutions across internal teams
• Identify opportunities to expand services and support account growth, renewals, and long-term retention strategies
• Collaborate with Sales, Business Development, Finance, Product, Operations, and Executive Leadership teams to align client needs with business objectives
• Translate operational data into strategic insights that help clients make informed decisions

CRM Director – Healthcare

• Code all outpatient procedures according to client specifications.
• Abstract patient data, ensuring accuracy and compliance with client policies.
• Stay updated on coding policies and procedures; seek clarification on ambiguous information.
• Utilize healthcare abstracting software and ICD-10 data sets.
• Initiate physician queries following client-specific procedures.
• Monitor and communicate regulatory changes to the Coding Supervisor.

Outpatient Department Facility Coder

Recruitment

• Manage the end-to-end recruitment process including sourcing, screening, interviewing, and hiring candidates, primarily for medical coding and clinical roles.
• Collaborate with hiring managers to understand business needs and align recruiting strategies to meet organizational goals.
• Use creative and proactive methods to source and engage both active and passive candidates.
• Monitor and promote internal mobility by identifying and matching internal candidates to open roles.
• Provide timely communication and support to candidates throughout the hiring process, ensuring a positive and professional experience.
• Create and manage job postings and assist with recruitment.
• Maintain accurate and organized candidate information using applicant tracking systems.
• Ensure recruiting practices are compliant with company policies, healthcare regulations, and employment laws.
• Schedule interviews, coordinate hiring logistics, and assist with onboarding processes as needed.

Talent Acquisition Coordinator

Customer Success Manager

• Serve as the primary point of contact for a designated healthcare client, building strong, trust-based relationships with HIM, coding leadership, and executive stakeholders.
• Act as a strategic liaison between the client and GeBBS delivery teams, ensuring alignment on priorities, expectations, and outcomes.
• Conduct regular client governance meetings (weekly, monthly, quarterly), including performance reviews, issue resolution, and strategic planning discussions.
• Proactively identify risks to client satisfaction and drive mitigation strategies.
• Provide subject matter expertise in medical coding, ensuring alignment with client-specific guidelines and regulatory requirements.
• Ensure coding quality and accuracy, productivity targets, and compliance with AHIMA, CMS, and payer guidelines.
• Coordinate resolution of day-to-day operational challenges, including workflow, capacity, and turnaround time issues.
• Monitor and analyze key performance indicators (KPIs) including: Coding accuracy/quality scores, productivity benchmarks, turnaround times (TAT), and SLA adherence.
• Prepare and deliver client-facing reports and executive summaries, providing insights and actionable recommendations.
• Identify opportunities to expand services within the assigned client account, supporting leadership in renewal discussions and strategic account planning.

Outpatient Facility Coder

Inpatient Facility Coder

CRM Director – Healthcare

Outpatient Department Facility Coder

Talent Acquisition Coordinator

Director of Client Relationship Management, CRM