GE Vernova

Lead Warranty Claims Manager

GE Vernova

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • New York • United States

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Salary

💰 $87,000 - $145,000 per year

Job Level

Senior

About the role

  • Execute Customer warranty claim evaluation and disposition in line with Warranty Policy and Standard Work
  • Interpret Customer NU Contract Warranty terms and conditions to determine claim validity
  • Review technical case resolution to support claim validity and disposition
  • Use Lean to drive culture, continuous improvement, and workstream productivity
  • Generate ideas to maximize Customer value and GE Gas Power business growth

Requirements

  • Bachelor’s Degree in Engineering from an accredited university or college or high school diploma/GED plus 3 years’ experience in warranty claims processing (contract terms and conditions, warranty policy)
  • At least 3 years of combined experience with Power Generation equipment installation, operation, service, or technical support
  • Strong communication & interpersonal skills
  • Basic knowledge of Six Sigma DMAIC, 3 x 5 Why’s or other Root Cause techniques
  • Basic knowledge of LEAN techniques
Benefits
  • medical, dental, vision, and prescription drug coverage
  • access to Health Coach from GE Vernova, a 24/7 nurse-based resource
  • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
  • GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
  • access to Fidelity resources and financial planning consultants
  • tuition assistance
  • adoption assistance
  • paid parental leave
  • disability benefits
  • life insurance
  • 12 paid holidays
  • permissive time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
warranty claims processingcontract terms and conditionswarranty policyPower Generation equipment installationPower Generation equipment operationPower Generation equipment servicetechnical supportSix Sigma DMAICRoot Cause techniquesLEAN techniques
Soft Skills
communication skillsinterpersonal skills
Certifications
Bachelor’s Degree in Engineeringhigh school diploma/GED