Provide oversight of payroll operations involved with managing third-party administrators, retro pay and deductions, and absence management support.
Develop an in-depth understanding of specific systems, processes, and legislative rules related to payroll and benefits.
Serve as an escalation point to determine steps to resolve issues and support remediation.
Work collaboratively across internal operations teams and with GE Vernova to resolve issues and establish strong stakeholder relationships.
Provide oversight of one or more payroll process(es) including work direction, prioritization, and troubleshooting assistance.
Manage third party administrators/vendors/internal business sources (Affiliates, Benefits, Exec Comp) sending payroll deductions and earnings; manage and support Global Payroll Input Tool.
Perform and support manual retro pay and retro deduction calculations (pre-Workday) and arrears management.
Provide absence management support: PTO, PFL, PSL, Short- and long-term disability pay integration.
Maintain high standards of accuracy, timeliness, and quality to ensure compliance with legal and GE policies.
Develop broad knowledge of processing procedures including GME payroll processing and taxation/payment rules.
Drive increased productivity and compliance through process improvements, standardization, and simplification.
Resolve complex processing issues and escalations while promoting best-in-class customer service.
Requirements
Bachelor’s degree from an accredited university or college in related area OR high school graduate/GED or equivalent with at least 4 years of relevant work experience.
All candidates must have a minimum of 5+ years of experience in HR Operations/Lifecycle or related work experience.
Prior professional work experience with demonstrated achievement in Payroll & Benefits, and/or Operations/Service-oriented environment.
CPP designation (USA) (desired).
Proficiency in HR systems (ex. Workday) and technologies; ability to quickly embrace new technologies.
Experience establishing and maintaining customer and supplier relationships.
Strong customer service focus with high responsiveness and ability to anticipate customer needs.
Strong analytical and problem-solving skills; ability to organize and analyze data.