Customer Success Architect
Palo Alto Networks
DNSPython
Customer Success Manager
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudERP
About the role
- Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.
- Research and troubleshoot issues involving all aspects of the GE Digital solutions, including configuration, user interface, network and communication connectivity and performance, Cloud and on-premise component interoperability, data collection/storage, visualization, analytics, machine monitoring software and associated control systems, hardware infrastructure, and interfaces to enterprise systems such as ERP, PLM and Quality.
Requirements
- Knowledge level is comparable to a Master's degree from an accredited university or college ( or a high school diploma with relevant experience).
- For roles in USA - Master's degree [in X discipline(s)] from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
Benefits
- Relocation Assistance Provided: No
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data collectiondata storagedata visualizationanalyticsmachine monitoring softwarecontrol systemsnetwork connectivitycommunication performanceCloud interoperabilityon-premise component interoperability
Soft skills
customer successcustomer advocacytrainingprofessional servicestechnical supportrenewalsoutcome attainmentretentionexpansion
