GE HealthCare

Field Service Engineer – Medical Systems

GE HealthCare

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Maintain all models specific to a modality in the assigned area
  • Perform total system level troubleshooting on complex multi-symptom problems
  • Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction
  • Responsible for Warranty and Preventative Maintenance Service contract cost control
  • Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to the account team
  • Complete all administration tasks on time (e.g., ensure timely completion of Field Updates and Service inspections documentation for assigned accounts).
  • Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GEHC Service Quality Policy Statement

Requirements

  • Qualified Technician/ Engineer
  • Technical knowledge of high-tech equipment & devices, preferably within the medical area
  • Ability to work independently with minimum supervision, high work standards and quality
  • Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
  • Fluency in English
  • Valid UK driving license
Benefits
  • Competitive salary – representative of our global strength & scale
  • Limitless career opportunities – within a culture that prioritizes personal development & growth
  • Hybrid working - we trust our employees to decide with their people leader where they work best
  • Technology, systems & software – to enable you to perform your role effectively
  • Parental friendly policies – to give employees time & flexibility
  • Work life balance – policies, practices & culture to enjoy both
  • A comprehensive and flexible benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical knowledge of high-tech equipmentsystem level troubleshootingpreventative maintenancewarranty managementadministration tasksquality systemsISO 9001 compliance
Soft Skills
customer-oriented attitudeinterpersonal skillscommunication skillsindependent workhigh work standardstactful dealing with differences of opinionexcellent listening skills
Certifications
Qualified TechnicianQualified Engineervalid UK driving license