GE HealthCare

Field Service Engineer

GE HealthCare

full-time

Posted on:

Location Type: Office

Location: Istanbul • Turkey

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About the role

  • Install and configure a range of medical equipment, proficient in several modalities.
  • Perform complex corrective maintenance and installations.
  • Conduct root cause analysis with a 360° approach, considering internal and external factors.
  • Apply basic application knowledge to support clinical workflows.
  • Utilize strong knowledge of power, grounding, and digital systems.
  • Actively promote and use remote diagnostic tools; contribute to the ROLE team.
  • Serve as a role model in administrative tasks and follow-up (including debriefing, parts, KPI tracking).
  • Participate in local Level 2 escalation team, supporting Technical Lead Engineers.
  • Leverage customer knowledge to assist with contract and on-demand revenue growth.
  • Lead communications with customers and act as escalation point for concerns, including installations.
  • Contribute to EHS policy improvements.
  • Own customer issues from dispatch to resolution, engaging team members as needed.
  • Lead, instruct, and coach less experienced Field Engineers.
  • May lead basic projects.

Requirements

  • Several Minimum (3+) years of experience as a Field Service Engineer
  • Expert in one modality and proficient in at least one other
  • Advanced troubleshooting and system integration skills
  • EHS champion with safety-first mindset
  • Knowledge of Lean & Continuous Improvement principles
  • In-depth knowledge of all processes and tools related to the role
  • Trained and updated in all mandatory trainings
  • Strong written and verbal communication skills
  • Basic business acumen and understanding of key financial drivers
  • First-level project management skills
  • English: Read, understand, and hold conversations.
Benefits
  • Relocation Assistance Provided: No
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical equipment installationcorrective maintenanceroot cause analysissystem integrationtroubleshootingpower systems knowledgegrounding systems knowledgedigital systems knowledgeproject managementLean principles
Soft Skills
communication skillsleadershipcoachingcustomer serviceadministrative skillsproblem-solvingteam collaborationorganizational skillsbusiness acumensafety mindset