Senior Service Operations Manager, Core Business
GE HealthCare
full-time
Posted on:
Location Type: Remote
Location: Oregon • United States
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Salary
💰 $118,400 - $177,600 per year
Job Level
About the role
- Act as an operational leader in the region.
- Partner with Market Service Directors, Market Managers of Service Operations, and Sr. Director, Business Operations.
- Develop, lead, and execute initiatives that improve operational efficiency, service delivery, customer satisfaction, and financial performance.
- Coach and mentor operations roles within the region.
- Drive USCAN-wide growth and profitability initiatives.
- Manage inventory management, PM compliance, recall execution, and quality and compliance initiatives.
Requirements
- Bachelor’s degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment
- Experience in an operations leadership role.
- 7+ years of healthcare experience
- Experience leading cross-functional operations teams
- Strong business acumen, including a strong financial and operational background.
- Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels.
- Exceptional interpersonal skills and as a change agent and process-oriented individual
- Ability to resolve complex issues within functional area and/or area of expertise.
- Ability to develop and execute priorities and approaches to meet objectives.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contributions
- Life insurance
- Disability insurance
- Accident insurance
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational efficiencyservice deliveryfinancial performanceinventory managementPM compliancerecall executionquality compliance
Soft skills
coachingmentoringbusiness acumenanalytical skillscommunication skillsinterpersonal skillschange agentprocess-orientedproblem-solvingpriority development
Certifications
Bachelor's degree